Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Process Specialist

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description/ Purpose
Performs tasks related to the respective Production processes.
Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction.
Designs and produces internal and external reports related to process management.

Accountabilities
Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken
Coordinate continual service improvement to increase customer satisfaction
Active participation in building up respective process communities to increase awareness to expected levels
Active participation in process related projects to ensure continuous improvement up to TSI Level
Execute (Implement) the interface between process and operational topics to ensure proper communication
Report regular KPIs and participate in setting up actions in case of deviance to keep quality on expected level
Knowledge sharing of respective processes to raise general awareness about processes

Other benefits

Other benefits
Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Required education

Secondary with school-leaving examination

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements

Education
Secondary education degree

Experience
Overall overview of ICT industry environment
Experience in project management for complex and multi-national projects
Experience of IT operations across at least 1 area (e.g. application operation, system operation, infrastructure, network, storage, desktop)

Languages
English: B1level - mandatory
German: advantage / German B2

Others
Communication skills
Flexibility
Responsibility
Analytical skills
Pro-activity and pro-customer orientation
Ability to work as an individual also as a part of the team

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2881724   Dátum zverejnenia: 9.1.2017