Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Engineer CDS Monitoring

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description/ Purpose
Performs operational activities related to 2nd/3rd level environment in order to provide IT services and fulfill relevant KPI’s
Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
Identify weaknesses in used processes and eliminate them following industry and internal standards.

Accountabilities

Specific:
Acts as an expert for secure monitoring of closed customer environment using various monitoring tools, provides expertise for monitoring fine-tuning, e.g. identifies false positives to be removed from monitoring configuration
Supports event management activities to ensure that all relevant events are caught and immediately visible to operators
Designs and implements rule-based log file monitoring resulting in meaning full events in monitoring console
Keeps himself in touch with monitoring and hardening trends and reflects them in the infrastructure
Creates scripts supporting/automating all above mentioned activities

General:
Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to highly secure IT infrastructure
Restore normal service operation in case of Incident to fulfil SLA/OLA
Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
Propose and perform regular inspections and improvement recommendations
Create and maintain technical documentation to support IT service

Other benefits

Other benefits
Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Required education

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Requirements

Education
University degree

Experience
3-5 years of experience with administration of IT environment

Languages
English B2
German: advantage

Others
Good knowledge and experience with ICT environment (primary Linux based)
Experiences with monitoring tools, (sys)log file monitoring
Scripting (e.g. Bash, Perl…) , understanding of XML
ITIL knowledge related to operational processes
Security clearance and non-Disclosure Agreement

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2784466   Dátum zverejnenia: 3.1.2017