Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Quality Expert

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Contract type: full-time

Job description, responsibilities and duties

General description / P urpose

Coordinates the establishment and maintenance of the quality management within the team. Implements concepts and quality standards. Produces internal and external reports related to quality management. Supports the preparation and control of optimization measures relating to processes, reporting and quality.

Ensures that quality performance is at desired level. Designs concepts and implements quality standards. Designs reports related to quality management. Prepares and controls optimization measures quality.

Accountabilities

• Coordination in Quality Management System (e.g. Audit Management, License Management, Security Management, Document Management etc.) to standardize Quality Management System
• Lead teleconferences with all required participants to ensure knowledge sharing about quality KPI achievements and initiatives
• Lead continual service improvement to increase customer satisfaction
• Coordination in building up respective process communities projects to ensure continuous improvement on TSI Quality management system
• Coordinating of quality related projects to ensure Continuous Improvement up to TSI Level
• Coordinate the interface between quality and operational topics to ensure proper communication
• Analyze and control quality initiatives to keep quality awareness on expected level
• Training and mentoring of respective processes to raise general awareness about processes



Management scope

• between organization units

Other benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Required education

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements
Education
• Secondary education degree
Experience
• Overall overview of ICT industry environment
• Active participation of projects in project management for complex and multi-national projects
• Knowledge of quality management methodologies (e.g. KPI reporting, Management systems, Excellence programs, Quality tools)
• Experience of IT operations across at least 2 layers (e.g. application operation, system operation, infrastructure, network, storage, desktop)
• General overview about ITIL processes
Languages
• English: B1 minimum - mandatory
• German: advantage
Others
• Communication skills
• Flexibility
• Responsibility
• Analytical skills
• Pro-activity and pro-customer orientation
• Ability to work as an individual also as a part of the team

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2769355   Dátum zverejnenia: 17.10.2016