Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Linux Administrator with German language

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description:
Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
2nd level environment.
Accountabilities:
Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
2nd level environment.
Execute project and other deliverables in order to fulfil KPIs and management requests.
Smooth and uninterrupted operation of customers’ environment.
Conformity with the internal work instructions and process guidelines within T-Systems.
Follow the defined escalation standards in case of deviations.
Investigate the root cause of incidents and initiate actions to improve or correct the situation.
Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise 
Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
Train and participate on education of other employees.
Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
Create, change and delete user accounts.

Other benefits:
  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Required education

Secondary with school-leaving examination

Language skills

German - Upper intermediate (B2) and
English - Intermediate (B1)

Personality requirements and skills

Requirements:
Education:
High school degree 
Experience:
1-2  years within the field  
Languages:
English  B1+/B2
German B2+ is a must
Others:
Detailed knowledge of ICT environment
Knowledge about OS Windows, Linux, Databases, Middleware
Valid certification in given technology
Overview of the ITIL processes

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2729142   Dátum zverejnenia: 19.9.2016  
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