Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Application Administrator

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description/ Purpose
Application administrator is responsible for high quality end-to-end service operation based on the application level

Operative interface between IT Service Manager, Customer, Development, Vendors and other delivery units (OS, Networking)
Creates, checks, executes and solves tickets (Change, Incident and Problem Management tickets, Delivery Orders) in order to maintain service to customers according to given quality KPIs
Plans, controls and is responsible for complete application-based request fulfillment
Responsible for incident, problem, change, escalation management and operational documentation
Responsible for customer-driven and / or technical changes during service lifecycle
Responsible for change approval in face of all Change Advisory Boards
Responsible for functional steering of whole service chain from medium to complex applications/services
Independently executes complex tickets to provide service according to KPIs
Mentors Junior Administrators to spread knowledge level in the team and develops their skills
Acts as the key technical lead, solves and coordinates activities across related technologies/outside own team
Accountable for service asset- and configuration management
Executes project and other deliverables in order to fulfill KPIs and management requests
Responsible for capability planning to fulfill enhanced application management requirements
Responsible for technical concepts (create, check and manage)
Supports and consults with IT Service Manager during order and pre-sales process and cost optimization
Performs deployments of new releases based on RfCs
Performs troubleshooting on various levels (Application, Middleware, Database, OS, Networking)

Other benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Required education

Secondary with school-leaving examination
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills


Preferable Technical High school degree or several years of experience or equivalent training with detailed expertise of ICT

2+ years in ICT
Trainings in given technologies (Linux and Windows Servers)
Technical overview in OS, Network, Storage, Backup, Databases, Middleware
Knowledge of Middleware: e.g. Apache Tomcat, Apache HTTP Server

English B2

Communication skills
Pro-activity and pro-customer orientation
Communication skills
Organizational skills


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals


T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2713500   Dátum zverejnenia: 9.3.2017