Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Senior Application Administrator

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Salary offered (gross)
ASAP

Information about the position

Job description, responsibilities and duties

General description/Purpose
Senior Application administrator responsible for high quality end to end service operation based on application level.
Accountabilities
•Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
•Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
•Plans, controls and is responsible for complete application-based request fulfilment.
•Support and consulting of Service Delivery Management
•Responsibility for incident, problem, change, escalation management and operational documentation
•Responsibility of customer-driven and / or technical changes during service lifecycle
•Responsibility for change approval in face of all Change Advisory
Boards

•Functional steering of whole service chain from medium to complex applications/services
•Independently executes complex tickets to provide service according to KPIs.
•Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
•Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
•Accountable for service asset- and configuration management
•Execute project and other deliverables in order to fulfil KPIs and management requests
•Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
•Responsibility for technical, maintaining and operational concepts
•Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Employee perks, benefits

Other benefits:
•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Teambuildings
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and
German - Upper intermediate (B2)

Personality requirements and skills

Requirements
Education
•Preferable Technical High school degree
Experience
•3+ year, valid certifications in given technologies
•Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
•Basic project management overview
•ITIL knowledge
Languages
•Eng B2
• Prefered Ger B2
Others
•Teamwork
•Communication skills
•Organizational skills
•Leading skills

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2668611   Dátum zverejnenia: 27.12.2016