Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Engineer - Windows/Citrix/MSSQL

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description/ Purpose
Citrix engineer in Windows based environment – We are looking for experienced Citrix engineer with knowledge of Citrix solutions (Xenapp, Ctirix Web Interface, Citrix provisioning). Ability to spread the knowledge among the team is advantage. Expectance is to be able to solve the issues and document the steps taken to solve the issues. Understanding of ITIL processes and cooperation with the rest of the teams and support chain. Also, welcomed are knowledge about administration of OS Windows and MSSQL database.
 Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
 Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
 Identify weaknesses in used processes and eliminate them following industry and internal standards

Accountabilities
 Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
 Propose and perform regular inspections and improvement recommendations
 Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
 Restore normal service operation in case of Incident to fulfill SLA/OLA
 Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
 Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
 Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
 Create and maintain technical documentation to support IT service
 Identify weaknesses in used processes and eliminate them following industry and internal standards.
 Plan, implement and maintain a stable technical infrastructure to support organization’s business
 Serve as technical lead to provide clear and comprehensive release and deployment plans
 Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Other benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Required education

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements Education
 University degree Experience
 5 years of experience within the field Languages
 English: B2
 German Advantage Others
 Expert knowledge and experience with ICT environment verified by professional level certification exams preferably from multiple vendors
 Complex ITIL knowledge corresponding to ITIL certification
 Project management/ Basic knowledge
 Basic financial literacy

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2660911   Dátum zverejnenia: 27.9.2016