Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Administrator II - UNIX

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

ICT Administrator II

Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM), 2nd level support.


Accountabilities

2nd level support
Coordinates and work on projects and other deliverables in order to fulfill KPIs and management requests. 
Investigate the root cause of incidents and initiate actions to improve or correct the situation. 
Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals. 
Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise 
Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support. 
Train and participate on education of other employees. 
Proactive work on solving issues and improvements of environment and processes
Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.


Operation tasks:

Basic storage and network troubleshooting
Custom software installation and Administration of virtualization tools
Active Directory, GP, DNS troubleshooting
Basic cluster administration
Basic Scripts creation, Understands of complex scripts
NIS Administration and LDAP
NFS configuration and Performance analysis
Storage Configuration (Volume manager) and Troubleshooting
Train and participate on education of other employees
Independent on-call duty support
Problem management - solving problem tickets
Project Work
Creating and maintaining documentation
SAN-Storage Configuration and Troubleshooting

Other benefits

Other benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Required education

University education (Bachelor's degree)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements

Education
High school degree

Experience
1-2 years within the field

Languages
English B2
German advantage

Others

Detailed knowledge of OS environment
Valid certification in given technology is advantage
General overview of Storage and Network technologies
Overview of the ITIL processes

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Send CV to the company
ID: 2650526   Dátum zverejnenia: 30.11.2016