Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Cisco Intercloud Network Engineer (ICT Engineer)

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description/ Purpose

Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
Identify weaknesses in used processes and eliminate them following industry and internal standards.


Accountabilities

Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
Propose and perform regular inspections and improvement recommendations
Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
Restore normal service operation in case of Incident to fulfill SLA/OLA
Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
Create and maintain technical documentation to support IT service
Identify weaknesses in used processes and eliminate them following industry and internal standards.
Plan, implement and maintain a stable technical infrastructure to support organization’s business
Serve as technical lead to provide clear and comprehensive release and deployment plans
Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Other benefits

Other benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Required education

University education (Bachelor's degree)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements

Education
 University degree
Experience
 5 years of experience within the field
Languages
English B2
German: advantage

Others
Expert knowledge and experience with ICT environment verified by professional level certification exams preferably from multiple vendors
Complex ITIL knowledge corresponding to ITIL certification
Project management/ Basic knowledge
Basic financial literacy

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2639217   Dátum zverejnenia: 17.10.2016