Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Implementation specialist - TSS

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, 040 13 Košice
  • Salary offered (gross): by Agreement
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Active support of communication activities:
• Project and Rollout assistance in the plan/build phase of the project
• Processing of backoffice tasks
• Daily communication in German or English with foreign colleagues via e-mail and phone
• Responsibility for service delivery and documentation
• Data processing in Excel and databases (e.g. SAP, SPIMS, ROT LIGHT, EPM)
• Reporting and monitoring
• Tickets coordination and tracking of orders (assigning, closing, etc.)
• Responsibility for the quality of work processes

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

, IT

Language skills

English - advanced and
German - advanced

Personality requirements and skills

Business Experience:
• Understanding of business structures and influences
• Work experience with international customers

Customer Experience:
• Communication with foreign customers on the business level

Qualifications and Technical Requirements:
• Proactive customer care and service experience
• Knowledge of telecommunication platforms and products
• Basic network knowledge (Cisco routers, switches, protocols)
• Computer literacy
• Excel – advanced
• Outlook – advanced

Desirable Skills:
Experience of working with multiple business functions including:
• Customer Care & Service


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information Technology


T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 1272351   Dátum zverejnenia: 9.7.2012