Team Manager (customer support)

Place of work
Bratislava
Start date
April 2016
Contract type
full-time

Job description, responsibilities and duties

  • lead and develop a team providing support to the customers
  • participate in hiring of new team members
  • provide clear goals and measure performance
  • ensure smooth provision of service and deal with escalations
  • contribute to quality and productivity improvements
  • participate in development of new tools

Employee perks, benefits

  • professional and dynamic environment
  • possible career growth
  • interesting package of company benefits

Company on whose behalf the position is being filled

Retail trade

Our client is successful on-line retailer.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

  • Bachelor's Degree in Economics or Business
  • Fluent in English AND German
  • Minimum 5 years of experience in customer service or technical support
  • Minimum 2 years of experience in team management

Advertiser

Brief description of the company

SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.

We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.

The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees

Information about the selection process

Are you interested in this job opportunity? Please, send us your resume in English to [email protected]. Please, use the title of this position as the Subject of the e-mail message.

All candidates should get a response from us latest by 3 working days.

You haven’t found any interesting position? Try to visit our web pages www.synergie.sk, where you can find job positions, which we haven’t published on job portals.

Do you know anybody, who could be suitable candidate for our positions? Join our referral program and we will give you 200 EUR!

Odpovedáme všetkým kandidátom do 3 pracovných dní, a to aj v prípade zamietavého stanoviska

Nenašli ste ponuku, ktorá by Vás zaujala? Navštívte našu stránku www.synergie.sk, kde nájdete aj pozície, ktoré nie sú zverejnené na pracovných portáloch.

Poznáte niekoho, kto je vhodným kandidátom na jednu z našich pozícií? Zapojte sa do nášho referenčného programu a získajte 200 EUR!

Contact

ID: 2432632  Dátum zverejnenia: 11.2.2016  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.