Junior IT User Support - CRM

Place of work
Bratislava, Austria
Contract type
full-time

Job description, responsibilities and duties

  • Follow up on incidents : identification of issues, provide solution if no development efforts are necessary
  • Forward information to developers and users
  • Provide functional help to user
  • Keeping the User manual up-to-date according to the last release
  • User trainings, workshops, country visits/calls
  • Track incidents and incident follow up to provide service quality reporting
  • Set up new users, new business units, new org structure in the CRM system

Employee perks, benefits

  • Challenging opportunity in international environment
  • Work position in stabile company
  • Motivating salary and benefits system

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

IT division of an international bank

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

  • English - fluent
  • Willingness to travel to Vienna
  • User support experience is a big advantage
  • Knowledge of / experience with Microsoft Dynamics or Microsoft Axapta is a big advantage

Advertiser

Brief description of the company

SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.

We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.

The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees

Information about the selection process

In case of your interest, send us your CV on email: [email protected]. Please put the name of this position as a subject of email.
You will get the feedback within 3 days.
If you do not find the right job offer for you, do not hesitate to visit our web page www.synergie.sk, where you can find all open positions.

Do you know someone, who will be the right candidate for one of our open positions? Please let us know via our referral program: http://synergie.sk/referencny-program.

Odpovedáme všetkým kandidátom do 3 pracovných dní, a to aj v prípade zamietavého stanoviska

Nenašli ste ponuku, ktorá by Vás zaujala? Navštívte našu stránku www.synergie.sk, kde nájdete aj pozície, ktoré nie sú zverejnené na pracovných portáloch.

Poznáte niekoho, kto je vhodným kandidátom na jednu z našich pozícií? Zapojte sa do nášho referenčného programu a získajte 200 EUR!

Contact

ID: 2060921  Dátum zverejnenia: 25.3.2015