Team Lead Business Services (Reinsurance)

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Lead of Treaty Globals P&C and L&H Business Coordination sub-team (up to 10 people) and fulfilling business coordination tasks.

• Ensure high quality and timely business support for client facing community and effective interaction with other stakeholders for the team of responsibility
• Measure, analyze and improve/enhance the performance of the team/markets/individuals according to the set of KPIs
• Ensure effective resources allocation to the respective markets within the team of responsibility
• Coach and develop the team members in accordance with the set of goals and objectives of treaty business coordination
• Establish and ensure best practice collaboration with client facing community, Local Business Service Experts and other stakeholders
• Establish aligned process according to defined best practices
• Ensure compliance for the entire team
• Represent Business Coordination Treaty in Bratislava towards other functions
• Represent the team towards client facing community and other functions outside of Bratislava (stakeholder management)

Act as a Business Coordinator and:
• Support the cross functional team in all related activities: administrative, analytical and commercial
• Manage and control the specific tasks related to the client administration, data processing, renewal support, reporting
• Collaborate with other stakeholders in order to accomplish the daily tasks

You will receive an intensive training (classroom/ on the job training) in order to be able to perform the requested tasks.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Minimum 2 years of experience in a leadership role
• Ability to develop and lead a team
• University degree in the area of economics, business administration or similar
• Working experience within reinsurance/insurance environment as advantage
• Strong customer focus, service orientation
• Strong influencing and analytical problem solving skills
• Excellent communication and negotiation skills
• Assertiveness
• Strong organizational and time management skills; ability to handle multiple priorities
• Strong interpersonal skills for work internally across departments, as well as with clients
• Strong decision making skills
• Fostering open communication and feedback culture
• Ability to manage issues and conflicts
• Strong team player and team oriented personality
• Language skills: very good command of English, German or French will be a benefit

Advertiser

Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address

Contact

Contact person: Lucia Vargova

ID: 2082378  Dátum zverejnenia: 5.7.2016