Claims Examiner

Place of work
Bratislava
Contract type
full-time
Start date
By agreement
Wage (gross)
By agreement

Information about the position

Job description, responsibilities and duties

In this you will be responsible to enter claims information into our systems, assesses and processes claims, monitors reserving levels and supports business teams. You will in addition report important claims information to the claims manager and depending on experience and expertise, may liaise with underwriters, lawyers and brokers on key claims-related issues as well. You will be also expected to proactively pursue your career advancement by developing current and new areas of competence on own initiative.

• Examine claims documents received
• Establish claims files in legacy system
• Examine documents to determine any required adjustments
• Review client inquiries regarding open billing invoices, research statements from ceding companies and brokers
• Ensure timely and accurate processing of claim documents, including claim payments and claims setup, sending of acknowledgment letters, and other non-core claims processes
• Identify potential claims to be escalated and refer to appropriate personnel
• Remain abreast of company and industry changes as well as changes in internal processes and procedures
• Provide operational support as needed to various business lines.
• Communicate with customers via phone and written correspondence to obtain specific claim information
• Work with the Accounting team to book corrections and assure ledger accuracy

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Strong analytical skills
• Excellent organizational and follow-through skills
• Excellent customer focus and interpersonal skills
• Ability to effectively communicate with clients, managers, supervisors, colleagues and /or members
• Strong Team player
• Working knowledge of MS Excel and Word. Strong PC skills are essential
English language skills essential, German, French, Italian or other languages would be an advantage
• Understanding and appreciation of (re)insurance products advantageous

Advertiser

Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address

Contact

Contact person: Lucia Vargova

ID: 2069439  Dátum zverejnenia: 1.4.2015  Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement