HR Advisor (EMEA shifts)

As part of our global HR Contact Line, the position holder is the first point of contact for internal EMEA clients in all operational HR matters.

• Provide first level support globally and for internal EMEA clients in all operational HR matters
• Resolve client requests that fall within guidelines/policies via telephone, self-service tickets or e-mail
• Provide first-level support in the area of HR tools and processes
• Refer requests that fall outside of policy and/or that need more time or specific expertise for resolution to responsible internal HR function
• Closely cooperate with other HR functions e.g. HR Advisors, HR Partners, HR Administrators, HRBPs and respective COEs to ensure timely and adequate resolution of queries received
• Maintain current knowledge of policies, procedures and HR tools / processes in order to provide optimal services to clients
• Closely work with external parties (such as IT and Logistics) to ensure timely and adequate resolution to related queries received
• Properly document resolution of all requests in accordance to the Service Desk guidelines
• Manage identified HR processes and programs

WORKING TIME: fixed shifts

To apply for this vacancy click on the button bellow "Apply here" or go to www.swissre.com/careers, login and apply for the position.

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