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Order Management Senior Assistant with Finnish language
Sutherland Global Services s.r.o.
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
18.01.2016
18.01.2016
Information about the position
Job description, responsibilities and duties
GENERAL SUMMARY:
To provide professional responsive and quality order services, to support and improve the end-to-end order fulfillment cycle.
The Order Processing Sr. Assistant is responsible for entering and validating customer purchase order into the order system, starting from small kit orders into the very complex server & storage orders.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Collect, enter and validate orders into Order Management System
- Ensure that all orders are processed and delivered to customer site as per customer specification
- Ensure that all customer requirements are covered when booking large orders
- Pro-actively improve the order management processes by highlighting any quality issues or illegal orders
- Work within the export compliance rules
QUALIFICATIONS:
- Finish and English language -advanced
- Secondary education
- Attention to detail - Data entry experience welcome
- Ability to work on own initiative, action oriented
- Customer focus and problem solving
- Drive for results
To provide professional responsive and quality order services, to support and improve the end-to-end order fulfillment cycle.
The Order Processing Sr. Assistant is responsible for entering and validating customer purchase order into the order system, starting from small kit orders into the very complex server & storage orders.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Collect, enter and validate orders into Order Management System
- Ensure that all orders are processed and delivered to customer site as per customer specification
- Ensure that all customer requirements are covered when booking large orders
- Pro-actively improve the order management processes by highlighting any quality issues or illegal orders
- Work within the export compliance rules
QUALIFICATIONS:
- Finish and English language -advanced
- Secondary education
- Attention to detail - Data entry experience welcome
- Ability to work on own initiative, action oriented
- Customer focus and problem solving
- Drive for results
Employee perks, benefits
Life @ Sutherland:
• We offer competitive salary
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers.
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Great office location
• Team Building activity
• We offer competitive salary
• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers.
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of Customer Service and Technical Support
• Structured working environment
• Great office location
• Team Building activity
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
NA
Language skills
Finnish - Advanced (C1) and English - Advanced (C1)
Advertiser
Brief description of the company
Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 36,000 professionals and has nearly 60 global delivery centers in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom. For more information, visitwww.sutherlandglobal.com.
Number of employees
25-49 employees
ID: 1958575
Dátum zverejnenia: 11.1.2016
2016-01-11
lokalita: Bratislava region Pozícia: Administrative Worker, Official Spoločnosť: Sutherland Global Services s.r.o.