Service desk operator with English language (Ref. No.: JO-1705-1923)

Information about the position

  • Place of work: Bratislava, Bratislava region
  • Start date: ASAP
  • Contract type: full-time

We are looking for Service desk operators, who are fluent in English language. As a service desk operator, your will be first contact person for our clients, when they are in need of technical support. 
 
Responsibilities:

  • respond to requests for technical assistance via phone, email or ticket tracking system,
  • diagnose and resolve technical hardware and software issues,
  • follow standard service desk procedures,
  • identify and escalate situations requiring urgent attention,
  • escalate issues and seeks advise when faced with non-standard issues.


Requirements:

  • experience with the PC installation and configuration (HW, SW, OS)
  • customer service orientation,
  • problem analysis and solving,
  • good team player, with ability to work in demanding environment,
  • communication skills, both verbal and written;
  • fluent English


Other Benefits: 

  • To work for modern Slovak company, who adhere philosophy of family company
  • to work for modern and flexible company with open and friendly atmosphere
  • opportunities for career growth – 90% of middle and top managerial team
  • events for you and your relatives as well loyalty program with many other rewards support in life situations (long-time sickness, children birth, etc.) and during your adaptation (temporary accommodation, internal tutor)
  • broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, ...)

Language skills

English - Intermediate (B1)

Computer skills - administrator

Client/server administration - basic

Advertiser

Brief description of the company

Soitron is a Slovak company operating in the area of the IT infrastructure management and IT outsourcing. Company is one of the largest info-communication integrators and IT service providers with more than 500 employees and consolidated annual turnover of more than 65 million EUR. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Information about the selection process

Expected date of completion of the selection process

23 July 2017 (ostávajú ešte 27 dni)

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person:
Web: http://www.soitron.sk/kariera

Application form








ID: 3104243   Dátum zverejnenia: 16.6.2017  
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