End user support technician – junior

End user support technician – junior
 
Job Description

• diagnose and resolve technical hardware and software issues
• end support of computers, cellphones, tablets, printers for internal employess and external clients
• respond to requests for technical assistance via phone, email or ticket tracking system 
• follow standard service desk procedures, work with various tools
• communicate with dedicated technicians and service desk

Requirements

• experience with the PC installation and configuration (HW, SW, OS), 
• customer service orientation
• problem analysis and solving
• good team player, with ability to work in demanding environment
• communication skills, both verbal and written
• fluent English

What we offer

• To work for modern Slovak company, who adhere philosophy of family company
• Opportunity of career development (90% of careers rises are from internal sources)
• Company support of employees education
• Huge benefits program, with possibility to personalize it according to your preferences
• Support in life situations (for example marriage, child birth etc.)