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Service Desk Operator
Job description, responsibilities and duties- respond to requests for technical assistance via phone, email or ticket tracking system, - diagnose and resolve technical hardware and software issues , - follow standard service desk procedures, - identify and escalate situations requiring urgent attention, - escalate issues and seeks advise when faced with non-standard issues, Other benefits- to work for modern and flexible company with open and friendly atmosphere - opportunities for career growth – 90% of middle and top managerial positions are selected from internal employees - training and certification strongly supported and paid by company – CISCO, HP, UNIX, LINUX, MICROSOFT and other certifications team events for you and your relatives as well - loyalty program with many other rewards - support in life situations (long-time sickness, children birth, etc.) and during your adaptation (temporary accommodation, internal tutor) and broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, ...) Required educationSecondary with school-leaving examination Follow-up/Higher Professional Education University student University education (Bachelor's degree) University education (Master's degree) Language skillsEnglish - Upper intermediate (B2) Personality requirements and skills
AdvertiserBrief description of the companySoitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment. Main focus of the company's activitiesInformation technology, computer programming, web portals Contact detailsSoitron s.r.o. Plynárenská 5 821 09 Bratislava Slovak Republic Contact person: Zuzana Kršková Web: http://www.soitron.sk/kariera Application form |
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ID: 2532868
Dátum zverejnenia: 3.5.2016
2016-05-03
lokalita: Bratislava region, Bratislava Pozícia: Call Operator, IT System Administrator, IT/Technical Support Specialist, Service Technician, Systems Administrator Spoločnosť: SOITRON, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: competitive compensation package