Process Manager

• Responsibilty for process in scope within dedicated roles - Availability mng, Capacity mng, IT Service Continuity mng
• Reguraly review of dedicated proceses and keep process up to date
• Assesses the impact of Requests for Change (RFC) on availability and attends Change Advisory Board (CAB) meetings, when appropriate.
• Deliver periodic process reporting
• Produces availability plans discussing the ability of the IT infrastructure to meet the availability requirements of the business
• Ensures that the performance and capacity criteria of standard service levels are met
• Analyze and define impact for requested changes in the meaning of service continuity

• to work for modern and flexible company with open and friendly atmosphere
• opportunities for career growth – 90% of middle and top managerial positions are selected from internal employees
• training and certification strongly supported and paid by company – CISCO, HP, UNIX, LINUX, MICROSOFT and other certifications
• team events for you and your relatives as well
• loyalty program with many other rewards
• support in life situations (long-time sickness, children birth, etc.) and during your adaptation (internal tutor)
• and broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, ...)

Secondary with school-leaving examination

English - Upper intermediate (B2)

Yes

• Academic working and thinking level
• Minimum Diploma in IT or its equivalent multiyear experience of
• Experiences with process management
• Experiences with one of the role: Change, Problem, Incident, Config, Release manager
• Technical background
• ITIL foundation and higher certified
• Knowledge of ITIL processes
• German language is and advantage
• Good team worker.
• Ability to communicate effectively with external customers.
• Organised worker.
• Good attention to detail.
• Ability to complete work to tight deadlines.
• Able to cope under pressure in a highly visible environment.
• Willingness to learn and develop skills.

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Information technology, computer programming, web portals

Soitron, s.r.o.
Plynarenska 5
821 09 Bratislava
Slovak Republic
Contact person: Anna Leskovjanská
Web: http://www.soitron.sk/kariera

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