ITSM Process Implementation Manager

Information about the position

  • Place of work: Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

We define and implement service management processes and tooling solutions for outsourcing customers: ITIL processes, workflow, monitoring, service level reporting, configuration database, etc.
Implement standard ITSM processes and customizations to on-board new customers on Standard Reference Architecture.

Other benefits

to work for modern and flexible company with open and friendly atmosphere
opportunities for career growth – 90% of middle and top managerial positions are selected from internal employees
training and certification strongly supported and paid by company – CISCO, HP, UNIX, LINUX, MICROSOFT and other certifications
team events for you and your relatives as well loyalty program with many other rewards
support in life situations (long-time sickness, children birth, etc.) and during your adaptation (temporary accommodation, internal tutor)
and broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, ...)

Required education

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• 2-5 years process implementation experience
• Excellent Excel skills
• ITIL process knowledge
• ITSM certification is a plus

Advertiser

Brief description of the company

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Information about the selection process

If you're interested in this position, please apply by filling up the application form. Please mention the name of position in "Note" field.

We apologize to all candidates, who won´t be contacted, but we will contact only candidates who directly match the specific profile.

Contact details

Soitron, s.r.o.
Plynarenska 5
821 09 Bratislava
Slovak Republic
Contact person: Anna Leskovjanská
Web: http://www.soitron.sk/kariera

Application form








ID: 2075406  Dátum zverejnenia: 9.4.2015