IT Service Manager

The role will be in charge of managing the end to end deployment of the Enterprise Service Portal (ESP) and Service Request Management module (SRM) to new accounts
• Be an EMEA subject matter expert in Portal and SRM space, provide consulting to Solution Architects, transition/transformation managers during early phases of deals.
• Participate in pre-sales activities
• Provide consulting and support to key client organizations
• Insure delivery staff has been properly trained
• Insure proper hand-over of the solution to delivery operations for the on-going phase
• Work with our external and internal customers to identify gaps and enhancements to the solution
• Define external reference specifications and bring them to our development organization
• Prioritize and manage the enhancement requests flow

to work for modern and flexible company with open and friendly atmosphere
opportunities for career growth – 90% of middle and top managerial positions are selected from internal employees
training and certification strongly supported and paid by company – CISCO, HP, UNIX, LINUX, MICROSOFT and other certifications
team events for you and your relatives as well
loyalty program with many other rewards
support in life situations (children birth, etc.)
and broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop

University education (Master's degree)
Postgraduate (Doctorate)

English - Upper intermediate (B2)

• Interest in Web technologies
• Fluency in English
• Solid understanding in Networks
• Autonomy and organization skills
• Excellent communication skills
• Project management fundamentals (planning, execution and reporting)
• ITIL processes knowledge especially Incident Management is an advantage

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Information technology, computer programming, web portals

If you're interested in this position, please apply by filling up the application form. Please mention the name of position in "Note" field.

We apologize to all candidates, who won´t be contacted, but we will contact only candidates who directly match the specific profile.

Soitron, s.r.o.
Plynarenska 5
821 09 Bratislava
Slovak Republic
Contact person: Anna Leskovjanská
Web: http://www.soitron.sk/kariera

Application form