siemens.com
Práca a Kariéra
Ponuka práce koncernu Siemens na Slovensku

Service Management Framework Architect (Healthcare Projects)

  • Place of work: Bratislava
  • Start date: by agreement
  • Contract type: full-time

About us

Siemens Healthcare s.r.o.
Siemens Healthcare je poskytovateľom medicínskych riešení so špičkovými kompetenciami a s inovačnou silou v oblasti diagnostických a terapeutických technológií, vrátane informačných technológií a systémovej integrácie.Vďaka akvizíciám v segmente laboratórnej diagnostiky sme sa stali prvou skutočne diagnostickou spoločnosťou na svete, ktorá ponúka zobrazovacie technológie a laboratórnu diagnostiku, terapiu, zdravotnícke IT riešenia doplnené poradenstvom a servisnou podporou. Siemens Healthcare dodáva komplexnú škálu riešení – od prevencie a včasného odhalenia choroby až po jej diagnostiku, liečbu a starostlivosť o pacienta.

Job description, responsibilities and duties

What we are looking for

We are looking for Service Management Framework Architect

• The position of Framework Architect will be part of a team to design a Multi Provider Framework for IT Service Management, including service provider performance reporting and management.
• Various aspects of the existing framework will have to be analyzed in order to create a new framework to accommodate changing organizational needs and structure.
• In addition, processes for Multi Provider Management and internal interfacing processes between Service Orchestration Management, Service Portfolio Lifecycle Management and Service Provider Management will have to be (re)defined as well.
• A global performance reporting structure has to be defined to provide our customers and internal IT management with actionable information about suppliers’ performance and various aspects of IT Service Management.
• As this role will be acting in a global environment, frequent travelling to Germany will be necessary.

More about us : http://www.siemens.sk/velki-ludia

Required education, skills and personality requirements

We expect

Required education
University education (Bachelor's degree)

Educational Specialization
Information Technology, Business Informatics, Computer Science or related fields

Language skills

English - Upper intermediate (B2)
Number of years of experience
3

Personality requirements and skills
Our requirements are :
• Multy-year experience in Service Management as well as in designing, implementing and maintaining Infrastructure and Network Systems in large corporate environment
• Good understanding of ITIL backed up by ITIL V3 Foundation certification or higher is required. Additional ITIL Intermediate training such as Service Operation, Service Level Management will be very helpful.
• Hands-on experience in process management, establishing of performance metrics/KPIs and data analysis
• Excellent communication skills at all levels of an organization, as well as externally with vendors and customers
• Good command of English language - spoken and written
• Knowledge of German language will be helpful
• Ability to work effectively in a team environment
• Ability to prioritize assignments and work independently, with limited supervision
• Proficient in use of Microsoft Office tools such as Excel, PowerPoint, Visio, etc.

We offer

• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Extra days-off (bridge days, sick days)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Socializing programs (teambuildings)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Referral employee program (bonus for new hire)

Contact

To apply on-line use Job Application Form.

Siemens Healthcare s.r.o.
Lamačská cesta 3/A
841 04 Bratislava
http://www.siemens.sk


  návrat na zoznam pozícií
ID: 2810068   Dátum zverejnenia: 19.12.2016