Application Support

For our client we are looking for a suitable candidates for possition an Application support located in Bratislava office.

Responsibilities will cover:
• Analyzing the requirements collected from the stakeholders
• Helping business with shaping of their demand with IT language
• Dividing the business requirements between support and development types with consequent solving of support tickets
• Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
• Process and technical improvements
• Participation on projects, development lifecycle
• User trainings

Requirements and Skills
• Min 2 years’ experience in Application support or Service desk
• Understanding of IT development lifecycle and Scrum methodology
• Knowledge of SQL is highly appreciated, knowledge of JIRA is welcomed
• Experience with programming\development is welcomed
• English language is a must
• Analytical thinking and attention to detail
• Ability to handle and prioritize parallel tasks and respond to ad hoc requirements

• A pleasant international team and the opportunity to use English on daily bases
• Working with the newest technologies
• Fast growing company with bright future for personal development and professional career

Information technology, computer programming, web portals

Large financial technology company with EU banking licence.