Service Technician - 2nd level support

Place of work: District Žilina

Salary:

Company profile

Scheidt & Bachmann, Mönchengladbach was founded in 1872 and today presents itself as an innovative company with a long tradition. In a total of four largely separate divisions, systems for parking and leisure centres, systems for railway signalling technology, fare collection systems, and systems for petrol stations are developed, produced and distributed. Scheidt & Bachmann Slovakia s.r.o. was established in 1995 at the initiative of Scheidt & Bachmann. A successful cooperation with the University of Žilina also made a significant contribution to the establishment.
  • Parking Solutions
  • Signalling Systems
  • Fare Collection Systems
  • Fuel Retail Solutions

We offer

Perspective work in a stable company.
Adequate financial assessment.
Possibility of business trips to Germany.
Rich social program for employees.
Flexible working time.
Work in a young team.

Your responsibilities

Handling of customer inquiries and support for Scheidt & Bachmann system solutions incl. applications and operating systems.
Telephone acceptance and capture of technical disturbances and user questions.
Analysis and removal of disurbances.
Support with user questions.
Analysis and configuration of our systems by distant servicing.
Realization and control of software updates.
Management of the fax and e-mail entrance.
Support of other departments with problem analysis.
Possibly call readiness beyond the normal working hours .

Your profile

Work experience in the service business of advantage.
Knowledge in network technology.
Distinctive communicative abilities and high service and customer orientation as well as affinity to the systematic problem analysis.
German language skills are advantageous.
Flexibility in view of working hours.
ID: 2987707  Dátum zverejnenia: 27.3.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement
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