HRdirect Associate with English and German (part-time) Job

SAP

Place of work
Czech Republic, Prague
Contract type
part-time

Information about the position

Job description, responsibilities and duties

PURPOSE AND OBJECTIVES
In this role you would act as a contact person for most Human Resource enquiries and would handle a diverse range of issues and transactions. Work in a team to deliver efficient solutions in a friendly and professional way. In this position you would deal with HR enquiries mainly via email and phone. One of the main tasks is also ongoing update of knowledge and policies in cooperation with other HR departments.

EXPECTATIONS AND TASKS
* Taking, investigating and resolving transactions on the helpdesk
* Updating information in different tools and preparing documentation for various projects
* Provide accurate and friendly advice and service to all customers, such as colleagues, employees and managers
* Work with other team members and share knowledge on various topics
* Explain and apply HR policies and procedures to advise and guide managers and employees
* Understand and act according to the scope of services and Service Level Agreements for customers
* Cooperate with external parties (e.g. benefit providers) as a result of various questions or transactions
* Undertake tasks on the team`s daily task list as directed by the Team Leader
* Continuously improve your work and processes

Information about the selection process

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.

Requirements for the employee

Candidates with education suit the position

University student

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
* Fluent written and spoken English and German skills
* Any other language skills are an advantage
* Customer focused
* Quality driven and solution orientated
* Good communication skills, both written and verbal
* Results oriented, responsible and continuous improvement attitude
* Team work
* Ability to work with confidential information
* Relationship building
* Flexible / adaptable
* MS Office (Excel, Word, Outlook)
* Customer Relationship Management system usage
* Database knowledge preferred
* Human Capital Management user experience
* SAP system knowledge preferred
* Customer Relationship Management system usage preferred

WORK EXPERIENCE
* 1 year of working experience in an SSC environment preferred
* Working experience in call centre operations preferred
* Project experience of advantage
* Work experience in virtual/remote teams preferred
* Work experience in international environment/Team/Global company preferred

Advertiser

Brief description of the company

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
ID: 2848772  Dátum zverejnenia: 12.1.2017