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Customer Service Supervisor ECE
Place of work
Bratislava
Start date
Upon agreement
Contract type
full-time
Job description, responsibilities and duties
We are looking for a Customer Service Supervisor ECE, for American company that creates and maintains safer work environments all over the world.
Your future responsibilities:
- training and developing the team in line with Strategic Plan of company
- optimizing cooperation between customer service and other departments
- communicating month end results and individual results to the team and to the necessary channels
- keeping motivation within the team with good communication and coaching on performance issues if necessary
- reviewing and updating policies and procedures
- you will be part of the Customer Operations Management team working together on issues and future strategic plans
- you will attend exhibitions, meetings and training sessions (10 - 15% travel)
Your future responsibilities:
- training and developing the team in line with Strategic Plan of company
- optimizing cooperation between customer service and other departments
- communicating month end results and individual results to the team and to the necessary channels
- keeping motivation within the team with good communication and coaching on performance issues if necessary
- reviewing and updating policies and procedures
- you will be part of the Customer Operations Management team working together on issues and future strategic plans
- you will attend exhibitions, meetings and training sessions (10 - 15% travel)
Employee perks, benefits
- permanent position, based in Slovakia (Bratislava)
- pleasant working environment in a growing company
- attractive salary package with extra benefits
- pleasant working environment in a growing company
- attractive salary package with extra benefits
Company on whose behalf the position is being filled
Other manufacturing
Company that creates and maintains safer work environments and comply with regulatory standards by high performance labels, industrial label printers, software and safety & facility identification.
Company that creates and maintains safer work environments and comply with regulatory standards by high performance labels, industrial label printers, software and safety & facility identification.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Advanced (C1) and Slovak - Advanced (C1)
Personality requirements and skills
- good people management skills are required
- 2 - 4 years experience in a similar role (customer service/contact center environment)
- experienced in the use of a ERP system (this is a must), preferably SAP
- you have strong diplomacy skills
- you have good knowledge of both the English and Slovakian language (level C1)
- knowledge of other languages (Hungarian, Russian, Romanian, ...) is an advantage
- 2 - 4 years experience in a similar role (customer service/contact center environment)
- experienced in the use of a ERP system (this is a must), preferably SAP
- you have strong diplomacy skills
- you have good knowledge of both the English and Slovakian language (level C1)
- knowledge of other languages (Hungarian, Russian, Romanian, ...) is an advantage
Advertiser
Brief description of the company
SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.
We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.
The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)
The company is a holder of a licence to offer recruitment services.
We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.
The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
Information about the selection process
Are you interested in this job opportunity? Please, send us your resume in English to [email protected]. Please, use the title of this position as the Subject of the e-mail message.
All candidates should get a response from us latest by 3 working days.
You haven’t found any interesting position? Try to visit our web pages www.synergie.sk, where you can find job positions, which we haven’t published on job portals.
Do you know anybody, who could be suitable candidate for our positions? Join our referral program and we will give you 200 EUR!
All candidates should get a response from us latest by 3 working days.
You haven’t found any interesting position? Try to visit our web pages www.synergie.sk, where you can find job positions, which we haven’t published on job portals.
Do you know anybody, who could be suitable candidate for our positions? Join our referral program and we will give you 200 EUR!
Odpovedáme všetkým kandidátom do 3 pracovných dní, a to aj v prípade zamietavého stanoviska
Nenašli ste ponuku, ktorá by Vás zaujala? Navštívte našu stránku www.synergie.sk, kde nájdete aj pozície, ktoré nie sú zverejnené na pracovných portáloch.
Poznáte niekoho, kto je vhodným kandidátom na jednu z našich pozícií? Zapojte sa do nášho referenčného programu a získajte 200 EUR!
Contact
Zoznam odvetví
Kontakt
Synergie Slovakia s.r.o.
Dunajská 4, 811 08 Bratislava
Tel: (+421) 2 54 41 55 22
Fax: (+421) 2 54 41 54 89
E-mail: [email protected]
Dunajská 4, 811 08 Bratislava
Tel: (+421) 2 54 41 55 22
Fax: (+421) 2 54 41 54 89
E-mail: [email protected]
ID: 2960512
Dátum zverejnenia: 4.3.2017
2017-03-04
lokalita: Bratislava Pozícia: Call Centre Manager, Country Manager/Director, Managing Director, Regional / Area Manager, Team leader Spoločnosť: S&you by SYNERGIE
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