Customer Advisor in the UK - relocation package, great benefits, fast process!

Reed Personnel Services Czech Republic s.r.o

Place of work
Great Britain
Contract type
Start date
Salary offered (gross)
1666 - 1790 GBP/month

Information about the position

Job description, responsibilities and duties

Do you speak very good German and English? Why not use these skills to get some international experience in a lovely English town? Our client is a well-known British brand whose products make people improve their health and lifestyle. Due to a large demand for their products in Germany, they are extending their customer service team.

You will work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is just 24 km away. You can check out its sophisticated book shops, admire the architecture or just enjoy a cup of coffee among local students. Or would you like to go to London for the weekend, perhaps visit one of the famous West End musicals, or museums and galleries, or is it the shopping you feel most passionate about? No problem, the train will take you to the centre of the capital in an hour and 15 minutes.

This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.

• Provide assistance to company’s customers who will reach out to you via phone (70%) and email (30%)
• Solve issues related to the purchase, delivery or return of the products

Contract: Permanent, 3-month probation period, 1-month notice period
Working hours: various shift schemes, 35.25 – 37.5 hours per week, no overnight work, certain shifts work occasional Saturdays, shift scheme is agreed upon joining and does not change from month to month like in other contact centres
Interview process: 2 rounds, telephone and in-house/Skype
Starting date: Asap

Employee perks, benefits

• Access to free company products in all kitchen areas and bathrooms and 70% discount if you want to order them home
• Free tea and coffee
• Treats, cakes and chocolate on a variety of occasions
• Regulars fruit days
• Fun social events
• Stay active scheme – you can borrow a company bike and go for a ride during lunchtime or have fun with your colleagues, you can borrow all the necessary gear and if feeling nervous about riding a bike, you can to book a free training session with a trainer. And if you fall in love with this means of transport, the company will get you a bike with a large discount 
• Stay healthy scheme – free flu vaccination, smoking cessation programme with a specialist & contribution of up to £100 towards glasses
• Discounted gym membership
• Personal development plan & training
• Clear progression opportunities accompanied by a salary raise
• Indoor breakout areas that include internet access, TV and game consoles and comfy sofas, outdoor relaxation areas with benches and plants
• Discounts on shopping, cinema, holidays, flights, leisure, health and finance – guaranteed savings on your everyday shopping including all your favourite retailers - Tesco, Sainsbury’s, M&S, Debenhams, Argos, B&Q, TopShop, Apple and more.
• Pension contribution
• Relocation paid by the company (flight, pick-up, one month in a hotel)

Company on whose behalf the position is being filled

Other unlisted areas

A British brand whose products make people improve their health and lifestyle

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and
English - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

• Great communication skills
• Willingness to learn new things
• Candidates who can work in the UK without a visa


Brief description of the company

Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting.

Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific. Reed is independent, has 350+ offices worldwide, employs more than 3,000 people and delivers a world-class service across more than 30 specialisms. is the UK's biggest jobsite and receives over 1.3 million job applications per month. Internationally, enables jobseekers to search for opportunities across multiple industry sectors around the world.

For more information, visit or

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 an more employees

Company address

Reed Personnel Services Czech Republic s.r.o
Náměstí Republiky 1078/1
110 00 Praha 1, Nové Město
Czech Republic
ID: 2706256   Dátum zverejnenia: 2.11.2016