Customer Service Representative with Dutch

Reed Personnel Services Czech Republic s.r.o

Place of work
Brno - City
Contract type
Start date
Salary offered (gross)

Information about the position

Job description, responsibilities and duties

* Respond professionally to customer enquiries via email, phone & chat.
* Always be willing to go the extra mile to exceed customer expectations.
* Conduct customer training sessions to help our customers exercise their products.
* Analyse and provide technical troubleshooting where necessary.
* Participate on adhoc projects and site testing.

Employee perks, benefits

* Competitive salary
* International and multicultural working environment in a shared service centre
* 5 weeks of vacation, 4 sick days
* Job related continuous training
* Life insurance
* Health care program
* Language classes
* Food vouchers
* Discounted gym membership
* Career progression opportunities

Company on whose behalf the position is being filled

Other administrative and support service activities

international company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Dutch - Advanced (C1) and
English - Advanced (C1)

Personality requirements and skills

* Fluent knowledge of Dutch and English
* Excellent communication skills
* Previous customer service experience, preferably in a call centre
* Computer literacy with the ability to learn customer service software applications
* Technical troubleshooting skills an advantage
* Customer and detail oriented
* Strong team player
* Ability to multitask


Brief description of the company

Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting.

Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific. Reed is independent, has 350+ offices worldwide, employs more than 3,000 people and delivers a world-class service across more than 30 specialisms. is the UK's biggest jobsite and receives over 1.3 million job applications per month. Internationally, enables jobseekers to search for opportunities across multiple industry sectors around the world.

For more information, visit or

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 an more employees

Company address

Reed Personnel Services Czech Republic s.r.o
Náměstí Republiky 1078/1
110 00 Praha 1, Nové Město
Czech Republic
ID: 2416362   Dátum zverejnenia: 26.9.2016