Technical support FRA + IT

Randstad, s. r. o.

Miesto práce
Bratislava
Druh pracovného pomeru
plný úväzok
Termín nástupu
ASAP/by agreement

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

• You will ensure and manage routine and exceptional maintenance operations in relation with garages, dealers, workshops and specialized tyre service provider in Slovakia, Austria and Switzerland
• You check all kind of incoming invoices regarding tyres, service, maintenance and repair, short term rental, damage.
• For all incoming invoices without prior given approval which are considered as correct, you will create an approval in system in order to book them
• You book all invoices with approvals made in system which are considered as correct in a detailed way, with correct and consequent coding, dates and mileages
• You send back all incorrect invoices with an attached letter or mail. You describe clearly the reason why you refuse the invoice. In case there is some information missing, you could also call the supplier in order to get this info and to re-consider the approval of the invoice.
• You take care as well for bookings on several booking sorts (SMR, Tyres, Short term rental) as well as recharges to clients (always after prior information to account management). For bookings on damage repair, carried out by the garage, you put the action on the local colleague who will take care for this booking.
• You inform proactively account management in case you discover repairs which may be caused by strange behaviour or technical failure.
• In case of any doubts, you contact your local technical expert before taking any action
• You keep the number of incoming invoices as low as possible, in particular before monthly prolongation (mostly 15th of the month) and at the end of the month
• You will manage various driver’s requests linked to usage of the vehicle (e.g. service booking, fuel card blocking, provide technical information etc.)
• You follow-up repair and maintenance events in order to minimize repair time, costs and optimize immobility of vehicles.
• You will have to keep high customer and driver satisfaction level by providing rapid and reliable customer oriented service.
• You support drivers in the process of accident declaration and the repair process of the damaged vehicle, guaranteeing maximum mobility.
• You evaluate the claim and manage all necessary actions towards insurers, experts, brokers and repair suppliers to optimize the direct and indirect claim costs.
• You ensure the follow-up of the claims files, including thefts and total losses in order to minimize costs, maximum recovery from reliable 3rd party and optimize mobility of vehicles.
• Assure that all vehicles put on the road are properly insured , notify the insurer all changes in insurance conditions for insured vehicles and all cancelations of insurance.

Zamestnanecké výhody, benefity

• Interesting job in international environment
• Challenging tasks
• Motivation salary package and benefits

Spoločnosť, pre ktorú je pozícia obsadzovaná

Bankovníctvo, peňažníctvo

International company focused on leasing services.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou
vysokoškolské I. stupňa
vysokoškolské II. stupňa

Vzdelanie v odbore

Automotive/Technical/Economics/Business

Jazykové znalosti

Francúzsky jazyk - Stredne pokročilý (B2) a Anglický jazyk - Mierne pokročilý (B1) a Taliansky jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

• French – advanced, Italian - advanced, English
• Interest in cars – general and technical overview
• strong customer service orientation
• willingness to learn / develop
• good communication skills (oral and written)
• positive-critical attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
• ability to react

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Randstad je druhým najväčším poskytovateľom personálnych služieb na svete. Ako súčasť tejto veľkej skupiny sme schopní poskytovať komplexné služby v oblasti riadenia ľudských zdrojov a ponúknuť možnosť medzinárodného vyhľadávania pracovníkov v sieti 4500 pobočiek v 39 krajinách sveta. Našim klientom, slovenským a medzinárodným spoločnostiam, vyhľadávame pracovníkov na dočasné a stále pracovné úväzky, organizujeme kurzy a školenia zamerané na zvyšovanie výkonnosti jednotlivcov a skupín.

Spoločnosť je držiteľ povolenia na sprostredkovanie práce.

Počet zamestnancov

10-19 zamestnancov
ID: 2007868  Dátum zverejnenia: 25.9.2015