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Customer Service Administrator
Randstad, s. r. o.
Miesto práce
Nitriansky kraj
Nitriansky kraj
Druh pracovného pomeru
plný úväzok
plný úväzok
Termín nástupu
ASAP
ASAP
Informácie o pracovnom mieste
Náplň práce, právomoci a zodpovednosti
- Enter, monitor and amend, where required, current sales orders to ensure Customer requirements are met
- Maintain copies of all sales orders processed using the storage media provided
- Raise Credit/Debit notes, Product Return and Cancellation Authorisation as agreed by the Customer Service Supervisor/Manager
- Prepare, draft and despatch Contracts and Quotations for company products as guided by the Customer Service Supervisor/Manager
- Monitor and meet the requirements of current Contracts and Agreements to include providing a timely alert to all concerned regarding expiry date, price reviews and product usage figures
- Participate in training Courses as directed by the Customer Service Supervisor/Manager
- Respond to routine and technical communications/enquiries from Customers and the Sales Force, keeping the Customer Service Supervisor/Manager fully informed
- Ensure Sales Office procedures are operated in accordance with those detailed in the Company Quality Manual
- To maintain computer records as appropriate e.g. Sales System, Office Quote system
- To meet the departmental KPI’s and objectives
- To run the backlog and general housekeeping reports on a weekly basis
- To attend the (company for division of Northern Europe) staff meetings as directed by the Customer Service Supervisor/Manager
- To attend sales meetings as agreed by the Customer Service Supervisor/Manager
- To participate in and support activities associated with Company Northern Europe objectives
- Other duties as required by Senior Management
- Maintain copies of all sales orders processed using the storage media provided
- Raise Credit/Debit notes, Product Return and Cancellation Authorisation as agreed by the Customer Service Supervisor/Manager
- Prepare, draft and despatch Contracts and Quotations for company products as guided by the Customer Service Supervisor/Manager
- Monitor and meet the requirements of current Contracts and Agreements to include providing a timely alert to all concerned regarding expiry date, price reviews and product usage figures
- Participate in training Courses as directed by the Customer Service Supervisor/Manager
- Respond to routine and technical communications/enquiries from Customers and the Sales Force, keeping the Customer Service Supervisor/Manager fully informed
- Ensure Sales Office procedures are operated in accordance with those detailed in the Company Quality Manual
- To maintain computer records as appropriate e.g. Sales System, Office Quote system
- To meet the departmental KPI’s and objectives
- To run the backlog and general housekeeping reports on a weekly basis
- To attend the (company for division of Northern Europe) staff meetings as directed by the Customer Service Supervisor/Manager
- To attend sales meetings as agreed by the Customer Service Supervisor/Manager
- To participate in and support activities associated with Company Northern Europe objectives
- Other duties as required by Senior Management
Zamestnanecké výhody, benefity
- Competetive salary
- International and stable environment
- Possibility of work and personal growth etc.
- International and stable environment
- Possibility of work and personal growth etc.
Spoločnosť, pre ktorú je pozícia obsadzovaná
Strojársky priemysel
International production company operating in engineering area.
International production company operating in engineering area.
Požiadavky na zamestnanca
Pozícii vyhovujú uchádzači so vzdelaním
stredoškolské s maturitou
vysokoškolské II. stupňa
vysokoškolské II. stupňa
Jazykové znalosti
Anglický jazyk - Stredne pokročilý (B2) a Nemecký jazyk - Stredne pokročilý (B2)
Vodičský preukaz
B
Osobnostné predpoklady a zručnosti
- Completed high school/university education
- English and German language - active level
- Experience with corporate/customer service min. 1-2 years
- Knowledge of Sales Order systems and Company Organisation
- Good oral and communication skills
- Competent in PC skills
- ISO 9001:2000 procedures - advantage
- Office related experience involving communication with Customers
- Ability to work to deadlines and set priorities with demanding workload
- Organised approach to tasks
- English and German language - active level
- Experience with corporate/customer service min. 1-2 years
- Knowledge of Sales Order systems and Company Organisation
- Good oral and communication skills
- Competent in PC skills
- ISO 9001:2000 procedures - advantage
- Office related experience involving communication with Customers
- Ability to work to deadlines and set priorities with demanding workload
- Organised approach to tasks
Inzerujúca spoločnosť
Stručná charakteristika spoločnosti
Randstad je druhým najväčším poskytovateľom personálnych služieb na svete. Ako súčasť tejto veľkej skupiny sme schopní poskytovať komplexné služby v oblasti riadenia ľudských zdrojov a ponúknuť možnosť medzinárodného vyhľadávania pracovníkov v sieti 4500 pobočiek v 39 krajinách sveta. Našim klientom, slovenským a medzinárodným spoločnostiam, vyhľadávame pracovníkov na dočasné a stále pracovné úväzky, organizujeme kurzy a školenia zamerané na zvyšovanie výkonnosti jednotlivcov a skupín.
Spoločnosť je držiteľ povolenia na sprostredkovanie práce.
Spoločnosť je držiteľ povolenia na sprostredkovanie práce.
Počet zamestnancov
10-19 zamestnancov
ID: 1941666
Dátum zverejnenia: 27.5.2015
2015-05-27
lokalita: Nitriansky kraj Pozícia: Špecialista podpory zákazníkov Spoločnosť: Randstad, s. r. o.