System Operation Specialist / Špecialista systémovej prevádzky

Become part of the team supporting the card management system for Raiffeisen banks in CEE.

Are you able to act fast and find root cause of every type of interruptions? Do you have some experience with UNIX and SQL databases? If you would like to grow and develop your career by using your knowledge of all applications, then join our Application support team.

You will:

• Performs monitoring of two CMS platforms and associated applications, provides support according to agreed conditions in SLA with emphasis on the required availability, reliability, safety and performance of the environment.
• Performs Dev/test/UAT/PreProd/Prod environment support.
• Performs monitoring of the production environment.
• Provides support on patching activities.
• Performs operation tasks - incident resolution, refreshes and upgrades of environments, support of testing environments.
• Analysis of data from zabbix, graphana, kibana monitoring tools.
• Creates and maintains operational documentation.
• Communicates with card companies and partner banks in monitoring the system, preventing and resolving incidents.
• Deploys and implements changes to environments.

Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.

1. Develop your potential in RPC
Enjoy variety of internal and external trainings and develop your skills. Take part in the internal RPC Academy, RPC Manager Academy, external soft and hard skills training (many finishing with certificates), courses, conferences, or meetups and attend courses via online learning platform. We encourage our colleagues to move within RPC internally by applying for vacant positions. Be one of our success stories!

2. Hybrid model of work and work-life balance
Enjoy being in the office with your colleagues, quickly solving all issues face to face. On the other hand, use the home office during the month anytime you need. We also give you extra days off like a vacation plus or sick days. We proudly also support working parents offering them part-time contracts if they want.

3. Mental Health & Wellness Program
Many of our colleagues relax by sporting activities. They enjoy benefits in the form of Multisport card with access to sport and wellness facilities, travel to RPC by bike (we have bike room and showers in the office), practice regularly yoga near office or competing on sport days. RPC organizes regular Health Days where professionals/ doctors come directly to our office. But we do not stop there because we value also mental health of our colleagues. They may use help in the form of 1to1 sessions with professional counsellors, 24/7 help line or attend well-being webinars.

4. Office that you love to come
If you are kind of a “office person” you may look forward to our modern premises. A great location near to the city center with access to many shops and dining places will please you, too. Unlimited caffeine and tea booster is to be used by anyone who needs it. Your health will be regularly supported by fruit days and you can enjoy special office events and happenings as well.

5. Benefits, that count (in real :))
Last but not the least, we offer Cafeteria system for flexible choosing benefits of your interest (books, health care, sport & culture…), loyalty reward, transportation allowance and supplementary pension plan contribution (DSS) to think of the future too.