Customer Service Representative

Bel Power Solutions, s.r.o.

Place of work
Areál ZŤS 924, 018 41 Dubnica nad Váhom, Trenčín region
Contract type
full-time
Start date
By agreement.
Wage (gross)
By agreement.

Information about the position

Job description, responsibilities and duties

The CSR is responsible for dealing with the order after the inside/outside sales person obtains the order. S/he is the first point of contact for both internal and external customers to resolves customer order related issues/queries, such as deliveries, expedites.

  • Processes sales orders - data entry, distribution of documents, etc.
  • Interfaces with reps, distributors, SAMs, and Regional Sales Managers to disseminate information and solve problems.
  • Resolves order scheduling issues with Master Scheduling.
  • Resolves finance queries with Finance department.
  • Performs various administrative tasks such as filing.
  • Handles special projects as assigned.
  • Manages quality returns and follow up with repair centres.
  • Understands and meets SOX and internal audit requirements.
  • Prepares monthly reporting to customers – backlog, shipments.

Employee perks, benefits

  • Flexible working time & possibility to work in international environment.
  • Year - End performance bonus.
  • General Incentive Plan.
  • Social & motivation benefits.

Information about the selection process

Please send your CV in English language at [email protected].
Define your agreement with storing your personal data in our database.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and French - Intermediate (B1)

Driving licence

B

Personality requirements and skills

  • Good telephone manner (majority of daily work on telephone and computer).
  • Excellent organizational skills.
  • Strong computer and data base skills (Oracle experience preferable), order entry experience.
  • Preferable experience with a company who sells through manufacturing reps and distributors.
  • Able to attend global conference calls related to different time zones.
  • Works effectively under pressure. Gets things done – moves projects along and follows through; Displays a sense of urgency and possesses high energy.
  • Self-motivated, can work independently and maintain a positive attitude.

Advertiser

Brief description of the company

Spoločnosť Bel Power Solutions, s.r.o. sa špecializuje na vývoj a výrobu spínaných napájacích zdrojov so širokým typovým a výkonovým rozsahom a napájacích modulov (DC-DC, AC-DC a DC-AC meniče) pre uplatnenie v odvetviach dopravy, priemyslu, telekomunikácii, medicíny ako aj bežného života.

Technológiou, kvalitou ako aj parametrami svojich výrobkov patrí Bel Power Solutions, s.r.o k jedným z top výrobcov napájacích zdrojov na svete. Vo svojom výrobnom procese využívame najnovšie technológie v oblasti SMT, THT, montáže elektroniky a testovania. Popri dôraze na technickú úroveň a kvalitu výrobkov kladieme veľký dôraz na ochranu životného prostredia s vybudovaným a certifikovaným systémom kvality ISO 9001 ako aj ISO 14000.

Spoločnosť dáva príležitosť mnohým vysokokvalifikovaným odborníkom v oblastiach výkonovej elektroniky, softwarového inžinierstva, automatizácie, testovania, kvality a technológie výrobných procesov, IT, logistiky a manažmentu. Použitím najmodernejšej technológie zabezpečuje nielen vysokú kvalitu produkcie, ale dáva možnosť aj odborného rastu a sebarealizácie svojim zamestnancom.

Number of employees

500-999 employees

Contact

Contact person: PaedDr. Monika Drmlová
E-mail: send CV
ID: 1701159  Dátum zverejnenia: 26.3.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement.
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