Customer Quality Engineer

Bel Power Solutions, s.r.o.

Place of work
Areál ZŤS 924, 018 41 Dubnica nad Váhom, Trenčín region
Contract type
full-time
Start date
By agreement.
Wage (gross)
By agreement.

Information about the position

Job description, responsibilities and duties

The CQE is the point of contact for Customers for all quality matters. He/She manages capturing Customer issues or escapes into the appropriate system, providing visibility to stakeholders (FQEs, SQEs, Engineering and FA resources) and driving the response plan to closure to the Customer’s satisfaction. Owns Power-One quality analysis and reporting for Customer reviews (QBRs etc) and ensures Customer quality goals and expectations are reflected in product plans.

  • Captures Customer quality issues, escapes and escalations tied to product.
  • Drives Corrective Action Response (CAR), facilitating development of a clear and aggressive plan.
  • Communicates containment/response plan to Customer and internal stakeholders.
  • Creates and builds 8D report capturing pertinent information and decision rationale as issue progresses.
  • Keeps Customers briefed on issue progress and planned next steps to reduce further escalation.
  • Manages Product Change Notice (PCN) per specific Customer requirements ensuring adequate qualification/validation of change, revision management and Customer acceptance/qualification.
  • Maintains Quality indicators for owned Customer/product mix, interprets Customer scorecard/measurement process and owns Power-One quality plan response.

Employee perks, benefits

  • Flexible working time & possibility to work in international environment.
  • Year - End performance bonus.
  • General Incentive Plan.
  • Social & motivation benefits.

Information about the selection process

Please send your CV in English language at [email protected].
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Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • 5 years’ experience in a direct factory-based quality engineering role as factory quality engineer, manufacturing engineer, sustaining engineer or supplier quality engineer.
  • Structured problem solving approach such as CAPA, 8D, DMAIC, Kepner-Tregoe.
  • Knowledge of quality standards which pertain to the electronics industry, such as IEC, ISO and IPC. Lean experience and audit training preferred.
  • Working familiarity with QMS’s compliant with ISO9001, TS 16949, QMS 9000, TL9000 etc.
  • Strong communications skills. Able to make technical presentations to customers and internal groups at management levels.
  • Excellent team and project management skills, comfortable working with cross-functional global organizations.
  • Works effectively under pressure. Gets things done – moves projects along and follows through; Proactive and customer-oriented. Can multi-task and prioritize. Meets deadlines. Detail-oriented.
  • Can work independently and without close supervision. Highly dependable.
  • Computer-literate in MS-Office and on-line database tools. Can create effective messages and presentations. Uses on-line communications tools effectively.
  • Up to 30% travel;

Advertiser

Brief description of the company

Spoločnosť Bel Power Solutions, s.r.o. sa špecializuje na vývoj a výrobu spínaných napájacích zdrojov so širokým typovým a výkonovým rozsahom a napájacích modulov (DC-DC, AC-DC a DC-AC meniče) pre uplatnenie v odvetviach dopravy, priemyslu, telekomunikácii, medicíny ako aj bežného života.

Technológiou, kvalitou ako aj parametrami svojich výrobkov patrí Bel Power Solutions, s.r.o k jedným z top výrobcov napájacích zdrojov na svete. Vo svojom výrobnom procese využívame najnovšie technológie v oblasti SMT, THT, montáže elektroniky a testovania. Popri dôraze na technickú úroveň a kvalitu výrobkov kladieme veľký dôraz na ochranu životného prostredia s vybudovaným a certifikovaným systémom kvality ISO 9001 ako aj ISO 14000.

Spoločnosť dáva príležitosť mnohým vysokokvalifikovaným odborníkom v oblastiach výkonovej elektroniky, softwarového inžinierstva, automatizácie, testovania, kvality a technológie výrobných procesov, IT, logistiky a manažmentu. Použitím najmodernejšej technológie zabezpečuje nielen vysokú kvalitu produkcie, ale dáva možnosť aj odborného rastu a sebarealizácie svojim zamestnancom.

Number of employees

500-999 employees

Contact

Contact person: PaedDr. Monika Drmlová
E-mail: send CV
ID: 1885479  Dátum zverejnenia: 1.10.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement.