IT Support Apprentice

Pipelinersales Slovakia, spol. s r. o.

Place of work
Röntgenova 26, Bratislava
Contract type
part-time, agreement-based (Temporary jobs)
Start date
asap
Wage (gross)
By agreement

Information about the position

Job description, responsibilities and duties

We are looking for an IT Support Apprentice with some IT experience. However, the IT experience is not essential as full training will be provided. You will be working with the Support team at Pipeliner CRM in Bratislava. The focus is on supporting our US based clients with their technical difficulties with Pipeliner app and writting technical articles about our Pipeliner software.

If you decide to follow this career path, you will be responsible for:
› Troubleshooting of Pipeliner CRM -
https://www.pipelinersales.com/
› Basic Windows, Apple administration (PC’s, iMac’s) regarding our app
› Basic Phone troubleshooting (Android as well as iPhone) regarding our app
› Communication with customers and partners
› Working shifts due to US based clientele
› Creation of system documentation and cooperation with other departments (Development, Sales, Customer Success)

Information about the selection process

Only successful applicants will be contacted.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

› Active English language in speaking and writing (approximately C1 or C2)
› Willing to learn and act based on the feedback
› Pro-activity and initiative, ability to ask questions
› Self-confidence in talking to other people
› Team player & positive attitude
› Slovak language is NOT a requirement for this role
› Standard knowledge of MS Word, Excel, Outlook, PowerPoint, Internet
› Analytical mind-set
› Detail-oriented
› Ability to work shifts

Additional Helpful Knowledge
› Experience with sales or CRM tools, cloud or SaaS services
› Work experience from startup/small to midsize companies

Advertiser

Brief description of the company

Our mother company Uptime ITechnologies GmbH established in 1990 is one of leading IT companies in Austria. Its mission is to support customers and partners to grow and achieve significant position in their sectors using web technologies and SaaS solutions. Our main project is:

☆ Pipeliner CRM ☆
Pipeliner is an easy to use Sales CRM (https://www.pipelinersales.com/) fit for your business that you might actually enjoy using!
It is one of the fastest growing Sales CRM companies in the world with offices in Europe, America and Asia.
Pipeliner combines powerful sales productivity Tools within a customizable Sales Process Framework, which helps structure and standardize your sales approach. It integrates widely accepted Sales Tools that can be used effectively to track decision makers and help you understand your prospects buying process. Most importantly Pipeliner integrates effective Team Collaboration Features.

Number of employees

25-49 employees
ID: 3118461  Dátum zverejnenia: 30.6.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: By agreement