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Operations Manager for IT
PERSONEL EFEKT, s.r.o.
Place of work
Košice
Košice
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
We are looking for Technical operations manager of partial area (one customer or defined services) of the IT operation. Ou client is well established IT company in Košice.
Job description:
• To plan and control service provisioning in required time and quality in compliance with SLA.
• To act as operational interface between Service Chain Operations Manager, demander/counterpart and operations for the commissioned scope of the services of the particular service chain
• Plan and develop service improvement measures
• Communicate regularly with account owner/demander/ Service Chain Operations Manager regarding performance, quality and costs
• Monitor and control compliance with target parameters regarding operations & ITIL processes (INM, PRM, CHM, DOM) within the commissioned scope of the services
• Monitor and control completeness, quality and maintenance of data in configuration management database
• Providing of required reports
• Improvement of operational processes
• Coordination of big changes
• Responsibility for compliance within agreed SLAs
Job description:
• To plan and control service provisioning in required time and quality in compliance with SLA.
• To act as operational interface between Service Chain Operations Manager, demander/counterpart and operations for the commissioned scope of the services of the particular service chain
• Plan and develop service improvement measures
• Communicate regularly with account owner/demander/ Service Chain Operations Manager regarding performance, quality and costs
• Monitor and control compliance with target parameters regarding operations & ITIL processes (INM, PRM, CHM, DOM) within the commissioned scope of the services
• Monitor and control completeness, quality and maintenance of data in configuration management database
• Providing of required reports
• Improvement of operational processes
• Coordination of big changes
• Responsibility for compliance within agreed SLAs
Employee perks, benefits
• market competitive salary
• work within a professional and international team
• social benefit package
• friendly environment
• work within a professional and international team
• social benefit package
• friendly environment
Information about the selection process
V prípade Vášho záujmu zašlite svoj aktuálny štruktúrovaný životopis v Sj a Aj na našu e-mailovú adresu. Bližšie informácie aj na uvedených telefónnych číslach.
Vzhľadom k veľkému počtu žiadostí si vyhradzujeme právo kontaktovať len uchádzačov, ktorí spĺňajú stanovené kritériá danej pracovnej pozície. Ďakujeme za pochopenie.
Vo Vašej žiadosti priložte súhlas so spracovaním osobných údajov v tomto znení: Dávam súhlas spoločnosti PERSONEL EFEKT, s.r.o. na dobu neurčitú so spracovaním osobných údajov, za účelom zaradenia svojich zaslaných dokumentov do databázy uchádzačov o zamestnanie v zmysle Zákona č. 428/2002 Zb.z. o ochrane osobných údajov
Vzhľadom k veľkému počtu žiadostí si vyhradzujeme právo kontaktovať len uchádzačov, ktorí spĺňajú stanovené kritériá danej pracovnej pozície. Ďakujeme za pochopenie.
Vo Vašej žiadosti priložte súhlas so spracovaním osobných údajov v tomto znení: Dávam súhlas spoločnosti PERSONEL EFEKT, s.r.o. na dobu neurčitú so spracovaním osobných údajov, za účelom zaradenia svojich zaslaných dokumentov do databázy uchádzačov o zamestnanie v zmysle Zákona č. 428/2002 Zb.z. o ochrane osobných údajov
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
Telecommunications
Telecommunications
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
technical, economic, IT
Language skills
English - Upper intermediate (B2) or German - Upper intermediate (B2)
Personality requirements and skills
Personality characteristic:
• Organization and managing skills
• Strong communication and interpersonal skills
• Strongly customer oriented
• Excellent crisis management skills (handles pressure, effective problem solving skills)
• Results driven
• Advanced time management
• Quality Management
Language skills:
• English language: advanced, German language: advanced
• Organization and managing skills
• Strong communication and interpersonal skills
• Strongly customer oriented
• Excellent crisis management skills (handles pressure, effective problem solving skills)
• Results driven
• Advanced time management
• Quality Management
Language skills:
• English language: advanced, German language: advanced
Advertiser
Brief description of the company
Personel Efekt is the biggest personnel agency in the eastern Slovakia. As a personnel – consulting company we offer professional support in personnel decisions issues for entrepreneurs and employers in the area of Presov, Kosice, eastern Slovakia but also in the whole Slovakia and abroad.
Due to the high quality of our services, staff proficiency and years lasting experiences our company became one of the leaders in Kosice and Presov region.
We offer personnel consultancy - employee search and selection, recruitment, personnel selection, personnel reference, personnel analysis, personnel audit, Assessment Centre, training and educational programs, coaching.
Due to the high quality of our services, staff proficiency and years lasting experiences our company became one of the leaders in Kosice and Presov region.
We offer personnel consultancy - employee search and selection, recruitment, personnel selection, personnel reference, personnel analysis, personnel audit, Assessment Centre, training and educational programs, coaching.
Number of employees
10-19 employees
ID: 1819358
Dátum zverejnenia: 31.7.2014
2014-07-31
lokalita: Košice Pozícia: Account Manager, Business Group Manager, IT Manager, IT Project Manager, Project Manager Spoločnosť: PERSONEL EFEKT, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement