Operations Manager for IT

PERSONEL EFEKT, s.r.o.

Place of work
Košice
Contract type
full-time
Start date
by agreement
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties

We are looking for Technical operations manager of partial area (one customer or defined services) of the IT operation. Ou client is well established IT company in Košice.

Job description:
• To plan and control service provisioning in required time and quality in compliance with SLA.
• To act as operational interface between Service Chain Operations Manager, demander/counterpart and operations for the commissioned scope of the services of the particular service chain
• Plan and develop service improvement measures
• Communicate regularly with account owner/demander/ Service Chain Operations Manager regarding performance, quality and costs
• Monitor and control compliance with target parameters regarding operations & ITIL processes (INM, PRM, CHM, DOM) within the commissioned scope of the services
• Monitor and control completeness, quality and maintenance of data in configuration management database
• Providing of required reports
• Improvement of operational processes
• Coordination of big changes
• Responsibility for compliance within agreed SLAs

Employee perks, benefits

• market competitive salary
• work within a professional and international team
• social benefit package
• friendly environment

Information about the selection process

V prípade Vášho záujmu zašlite svoj aktuálny štruktúrovaný životopis v Sj a Aj na našu e-mailovú adresu. Bližšie informácie aj na uvedených telefónnych číslach.

Vzhľadom k veľkému počtu žiadostí si vyhradzujeme právo kontaktovať len uchádzačov, ktorí spĺňajú stanovené kritériá danej pracovnej pozície. Ďakujeme za pochopenie.

Vo Vašej žiadosti priložte súhlas so spracovaním osobných údajov v tomto znení: Dávam súhlas spoločnosti PERSONEL EFEKT, s.r.o. na dobu neurčitú so spracovaním osobných údajov, za účelom zaradenia svojich zaslaných dokumentov do databázy uchádzačov o zamestnanie v zmysle Zákona č. 428/2002 Zb.z. o ochrane osobných údajov

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Telecommunications

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

technical, economic, IT

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Personality requirements and skills

Personality characteristic:
• Organization and managing skills
• Strong communication and interpersonal skills
• Strongly customer oriented
• Excellent crisis management skills (handles pressure, effective problem solving skills)
• Results driven
• Advanced time management
• Quality Management

Language skills:
• English language: advanced, German language: advanced

Advertiser

Brief description of the company

Personel Efekt is the biggest personnel agency in the eastern Slovakia. As a personnel – consulting company we offer professional support in personnel decisions issues for entrepreneurs and employers in the area of Presov, Kosice, eastern Slovakia but also in the whole Slovakia and abroad.

Due to the high quality of our services, staff proficiency and years lasting experiences our company became one of the leaders in Kosice and Presov region.

We offer personnel consultancy - employee search and selection, recruitment, personnel selection, personnel reference, personnel analysis, personnel audit, Assessment Centre, training and educational programs, coaching.

Number of employees

10-19 employees
ID: 1819358  Dátum zverejnenia: 31.7.2014  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement