Service / Engagement Specialist

• Support customer project buyer by providing expertise and support on telecom aspects of the deals.
• Participates in sourcing qualification of network service block, as and when required by customer project buyer (thru discussion with Account team for need qualification and within sourcing organization to check workload issues).
• Contribute to Access optimizations by advising & challenging cost effective solution (access technique, POP, Redundancy and feasibility, SLA, Contract terms..)
• Defines and agrees the sourcing action plan on Access on the deal with Account team in accordance with deal and design constraints.
• During bid phase, Project manage the access action plan, relying on appropriate resources within sourcing (Telco sourcing experts from other regions, local Telco buyers) and as such, ensures complete, accurate and timely responses for account team and customer project buyer
• Review and challenge quotation results and propose optimized solution.
• Prepare inputs for forward costing validation to sourcing management.
• If required, fill all missing costs with budgetary price based on average & previous costs.
• Prepare Spend summary on time for Solution review inputs and update as renegotiations are progressing for different reviews (Commercial review, IC, etc…)
• During implementation phase, Collect agreed customer request, Identify gaps with Pre-sales scenarios and non valid quotes and launch refresh and renegotiation where required
• Participates in the Telco sourcing expert community aiming at building a shared and updated knowledge database on Telco aspects of customer deals thru deal lesson learned and capitalization
• Contributes to bid process improvement.

• Competitive salary package & Attractive benefits
• Friendly and enthusiastic working environment
• Strong company culture and values
• Working for a well established international company
• Flexible working time

In case you are interested in this opportunity and you are meeting all the requirements, please send us your resume in English and please use the title of this position as the Subject of the e-mail message.

Your application will be processed within next few days and please note that we will contact only the candidates who meet our client´s requirements.

If this vacancy is not exactly what you are seeking for but you would like to be considered also for other further positions please feel free to send your resume to: [email protected] with following note in your email:

I agree that company People-Stream s.r.o., located in Medena 5, 811 02 Bratislava, can manipulate with my personal data for purposes of employment mediation (adjustment, searching, selection, combination, liquidation, and to mediate them to third parties based on mutual agreement that the company’s obligatory is to inform me in advance) according to Slovak legislation, No. 122/2013 Z.z. 'about personal data protection'.

Telecommunications

Our client is a global IT and communications services provider operating worldwide while helping companies collaborate more effectively, operating more efficiently and engage better with their customers.