Process Quality Engineer – Electrical (Břeclav/Brno)

Role Overview:

Your role is to understand the manufacturing process very well, with a focus on the electrical part, and to set up and oversee quality and safety compliance throughout the process.

Process Quality Engineer defines qualification requirements (PPAP) as part of outsourcing / new product introduction projects (PDP) and make sure they are met according to project’s timing with no post qualification quality escapes. As part of overall supplier’s management, they will perform audits and assessments in supplier’s factories and follow up on supplier’s quality issues and drive them for successful resolution and closure using Otis quality tools and according to Otis quality policies and procedures.

The job requires active communication with external electrical product suppliers as well as internal customers / Otis factories, Engineering, Manufacturing and Field functions. Status and progress of work should be regularly communicated to function and regional / global Management. The job requires 40% to 60% travel.

The ideal candidate is a graduated and experienced Electrical Engineer, with demonstrable experience from manufacturing company, resolving electrical products issues and knowledge of industry standards and negotiations with suppliers. The candidate should demonstrate customer focus, passion in quality and drive for results.

This position can be located in the Czech Breclav factory or Sales & Service Brno or Sales & Service Prague location.

Responsibilities:

• Supplier’s management with periodical audits and assessments
• Participation in sourcing projects and new product development to assure right quality level of products
• Lead the supplier’s claim timely resolution (internal and external quality claims) to achieve given KPIs
• Cooperate with other functions: Engineering, Manufacturing and Field to accomplish objectives
• Use Otis quality tools and proceed according to company policies and procedures
• Record progress and results in Otis QMSS (Otis electronic quality system)
• Report to function and regional / global Management on regular basis
• Negotiate application of necessary actions to external suppliers
• Propose improvements to Otis product’s for quality enhancement

Qualifications - Education / Experience:

• Bachelor's degree or Master Science degree (preferred) programs in electrical engineering
• 2+ years of experience in industrial / engineering company from electrical sector
• Experience in quality area including quality issues resolution
• Knowledge of electrical industry standards

Preferred Skills:

• Result driven / Pace: the preferred candidate does not only focus on own results but always does what’s best for the company. Is not afraid of high expectations, take ownership and act with energy and speed.
• Collaboration / Inclusion: the preferred candidate demonstrates teamwork and ability to effectively cooperate with other functions as well as external companies. Value opinions and ideas from others.
• Analytical / Imagination:
• Able to translate complex data into a simple solution with an analytical mindset.
• Able to utilize, interpret and solve quality issues using data and quality tools: SPC charts, 8-D analysis, Ishikawa diagrams.
• Able to lead audits of production and related business processes
• Able to read component and product drawings for datum scheme and control.
• Communication Skills / Empathy:
• Excellent communication skills are important, able to communicate effectively with management and peers
• Fluent in English including technical vocabulary from industry
• Very good knowledge of Czech language required
• Negotiation skills will be an advantage