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Customer Service Specialist
OPTIMA RECRUITMENT EUROPE, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
*Providing full support to customers
*Phone and email communication with customers
*Suggesting optimal solutions in accordance with internal procedures
*Phone and email communication with customers
*Suggesting optimal solutions in accordance with internal procedures
Employee perks, benefits
*Background of international company
*Interesting salary and benefits (meal tickets, language courses...)
*Daily communication in foreign languages
*Interesting salary and benefits (meal tickets, language courses...)
*Daily communication in foreign languages
Information about the selection process
Personal data provided to OPTIMA RECRUITMENT EUROPE, s.r.o., IČO: 264230022 for the purpose of employment transmission are handled according to law „č.101/2000Sb.“ Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing. These data may be provided to the third party just after the permition of the provider. The enactment of „§12 a 21 of the law no.101/2000Sb.“ governs your right to information of handling with personal data, explanation, updates as well as disposal of it.
Company on whose behalf the position is being filled
Other administrative and support service activities
Customer service
Customer service
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Personality requirements and skills
*Good communication skills
*Ability to provide perfect customer service, previous experience is a big advantage
*Professional attitude, punctuality, reliability and responsibility
*Time flexibility (work in shifts)
1) Fluent ENG + fluent POL + fluent CZE/SK (or Scandinavian language)
2) Fluent ENG + fluent GER + fluent CZE/SK (or Scandinavian language)
3) Fluent ENG + fluent POL/HUN/SER
4) Fluent ENG + fluent CZE + fluent another European language
*Ability to provide perfect customer service, previous experience is a big advantage
*Professional attitude, punctuality, reliability and responsibility
*Time flexibility (work in shifts)
1) Fluent ENG + fluent POL + fluent CZE/SK (or Scandinavian language)
2) Fluent ENG + fluent GER + fluent CZE/SK (or Scandinavian language)
3) Fluent ENG + fluent POL/HUN/SER
4) Fluent ENG + fluent CZE + fluent another European language
Advertiser
Brief description of the company
OPTIMA Recruitment Europe is an international Human Resource agency with more than 15 years experience on the European labour market. We are established in the Czech Republic with extended branches in Ireland, Holland and Germany. Our international partnerships allow us to provide services even outside of these borders.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 1815277
Dátum zverejnenia: 28.7.2014
2014-07-28
lokalita: Prague Pozícia: Call Centre Supervisor, Customer Support Specialist, Helpdesk Operator Spoločnosť: OPTIMA RECRUITMENT EUROPE, s.r.o.