Customer Service Specialist

OPTIMA RECRUITMENT EUROPE, s.r.o.

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

*Providing full support to customers
*Phone and email communication with customers
*Suggesting optimal solutions in accordance with internal procedures

Employee perks, benefits

*Background of international company
*Interesting salary and benefits (meal tickets, language courses...)
*Daily communication in foreign languages

Information about the selection process

Personal data provided to OPTIMA RECRUITMENT EUROPE, s.r.o., IČO: 264230022 for the purpose of employment transmission are handled according to law „č.101/2000Sb.“ Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing. These data may be provided to the third party just after the permition of the provider. The enactment of „§12 a 21 of the law no.101/2000Sb.“ governs your right to information of handling with personal data, explanation, updates as well as disposal of it.

Company on whose behalf the position is being filled

Other administrative and support service activities

Customer service

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

*Good communication skills
*Ability to provide perfect customer service, previous experience is a big advantage
*Professional attitude, punctuality, reliability and responsibility
*Time flexibility (work in shifts)
1) Fluent ENG + fluent POL + fluent CZE/SK (or Scandinavian language)
2) Fluent ENG + fluent GER + fluent CZE/SK (or Scandinavian language)
3) Fluent ENG + fluent POL/HUN/SER
4) Fluent ENG + fluent CZE + fluent another European language

Advertiser

Brief description of the company

OPTIMA Recruitment Europe is an international Human Resource agency with more than 15 years experience on the European labour market. We are established in the Czech Republic with extended branches in Ireland, Holland and Germany. Our international partnerships allow us to provide services even outside of these borders.

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees
ID: 1815277  Dátum zverejnenia: 28.7.2014