Reservations Agent – Part-time job for a Student

Park Inn by Radisson Danube Bratislava

Place of work
PARK INN HOTEL DANUBE, Rybné námestie 1, 811 02 Bratislava, Bratislava
Contract type
agreement-based (Temporary jobs)
Start date
asap
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties

To complete the team of our reservations department, we are looking to recruit a University student. Candidate will be responsible for dealing with guest requests to make a booking at our hotel. In detail this means:

• Selling bedrooms, meeting & event space
• Handle all incoming calls, faxes and emails for accommodation
• Respond to all enquiries in a timely manner
• Process all information using the hotel computer systems
• Maintain up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times
• Sell our products and services to meet guests needs in line with our concepts with a focus on hotel profit
• Follow up on no shows, commissions and loyalty programmes
• Builds and maintains strong working relationships with entire hotel focusing on Front Office Sales and Meeting & Events

Employee perks, benefits

Our teams enjoy a competitive salary and an exciting range of benefits; a few that may tempt you are discounted accommodation rates at our hotels worldwide, work within young and dynamic team in vibrant environment. Great career progression and opportunities within international hotel chain.

Information about the selection process

By responding to this job offer, I hereby grant OMEGA Investments s.r.o., domiciled at Tomášikova street no. 64, 831 04 Bratislava in Slovak Republic, Identification Number: 46 455 141, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 79903/B (hereinafter "OMEGA Investments" ) my consent to the processing of all of my personal data provided to OMEGA Investments for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date.This consent is granted until the delivery of my self-signed written appeal of this consent to OMEGA Investments.

In case you fulfill the above stated requirements, and are interested please send us your CV in Slovak and English language. We will contact only selected candidates, given the large number of applicants. Thank you for your understanding, we look forward to our future cooperation.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student

Language skills

Slovak - Proficiency (C2) and English - Upper intermediate (B2)

Other knowledge

Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced

Personality requirements and skills

• Strong focus on business & sales
• Attention to detail is essential
• Natural attitude towards providing excellent quality service
• Previous experience from Reservations, Front Office or Meeting & Events is preferred
• Computer skills and knowledge of Opera (Fidelio) would be an advantage
• Excellent telephone manner is essential
• Excellent time management and organisational skills essential
• High levels of motivation, enthusiasm and an innovative approach
• Good team player with a flexible and cooperative attitude
• Fluency in English both written and oral
• The Reservation Agent reports directly to the Revenue Manager

Advertiser

Brief description of the company

Park Inn by Radisson® is a colorful, dynamic, midscale hotel brand providing a hassle-free and easy hotel experience. Friendly. Positive. Vibrant. Uncomplicated. Park Inn by Radisson is designed for modern travelers. The brand adds color to life through flexible and functional spaces, staff and energy at any of its 1800+ hotels across the globe.

Number of employees

50-99 employees
ID: 1674551  Dátum zverejnenia: 8.9.2015  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement