Customer Care Representative - DUTCH
Notino
Londýnské náměstí 881, Brno-střed-Štýřice, Czechia (Job with occasional home office)
full-time
From 40 000 Kč/month
Information about the position
Job description, responsibilities and duties
Beauty improves self-confidence, opens person's heart and increases determination. Beauty shall belong to everyone. Notino is here to make this come true.
We are proud to provide our clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer service center is a key part of our company and is crucial for our world-wide success.
Therefore, we are currently looking for new enthusiastic people to join our Customer Care team in Brno/Prague/Český Těšín/REMOTE. You should be empathetic and most importantly, you should be able to provide our customers with help in the most effective way and deal with their potential issues in Dutch language.
What is going to be a part of your workload?
* Providing our clients with support via e-mail and calls
* Creating, editing and being responsible for person's order
* Taking care of administrative agenda of clients' orders including payments, replacements, and communication with supplier and warehouse
* Presenting information about the products we offer in relation to customers' preferences
What do you need?
* Proficient knowledge of Dutch language regarding both writing and speaking skill
* High empathy capacity and professional attitude
* Excellent communication skills
* Enthusiasm for personal development
* Heart beating for your team
What are we going to reward you with?
* A full-time job in fast growing international company with unique culture
* Super-friendly team holding your back
* Attractive benefit package where you can find employee discounts, Cafeteria with 1 600 Kč per month, Multisport card, teambuilding events and much more
* Perspective and strong company's support
* Possibility to work in new-fashioned and elegant workspace in Brno/Prague/Remote
* Exquisite career ladder you can climb
Employee perks, benefits
Corporate events
Meal tickets / catering allowance
Bonuses
Sick days
Occasional work from home
Refreshments on workplace
Contribution to sport / culture / leisure
Discount on company products / services
Requirements for the employee
Candidates with education suit the position
Language skills
Advertiser
Brief description of the company
Za 18 let našeho působení jsme se stali jedním z největších internetových obchodů s parfémy a kosmetikou v Evropě. Dnes si u nás můžete vybírat z 83 000 unikátních produktů od 1 500 světových i menších lokálních značek. Neustále přitom pracujeme na tom, abychom vám každý den přinášeli nové a lepší nabídky. Jen za loňský rok jse u nás nakoupilo 77 milionů produktů.