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Software Investigation Engineer
NESS KDC, s.r.o.
Place of work
Business Center Moldavská, Moldavská 10/B, 040 11 Košice, Košice region, Košice
Business Center Moldavská, Moldavská 10/B, 040 11 Košice, Košice region, Košice
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
By Agreement
By Agreement
Information about the position
Job description, responsibilities and duties
Would you like to communicate with people worldwide? Would you like to investigate and help our clients to overcome their technical difficulties? If you are a customer oriented person with a passion for sharing your knowledge while delivering outstanding support, if you want to participate in improving the quality of software for investigation of financial crime, fraud and money laundering, we would like you to become a part of our team.
Your role requires:
• Provide technical support to customers
• Investigate and identify the root cause of problems
• Use the proper resources for issue resolution
• Collaborate with R&D, QA teams to solve technical issues
• Provide clear, well written documentation in the CRM system
• Keep customers and electronic tickets updated on the status of reported problems
• Take a pro-active approach to improve customer satisfaction
• Commitment to continuous learning in an effort to keep current with technical changes
Your role requires:
• Provide technical support to customers
• Investigate and identify the root cause of problems
• Use the proper resources for issue resolution
• Collaborate with R&D, QA teams to solve technical issues
• Provide clear, well written documentation in the CRM system
• Keep customers and electronic tickets updated on the status of reported problems
• Take a pro-active approach to improve customer satisfaction
• Commitment to continuous learning in an effort to keep current with technical changes
Employee perks, benefits
• Language courses
• Technical courses, Certifications
• Soft skills training
• Purchasing of professional literature
• Commercial partners discounts
• Favourable terms for bank products
• Home Office
• Extra Vacation days
• Sickness days
• Ness Summer club – full-day summer program for children of our employees
• Referral Fee - employee referral for onboarding a new employee
• Diners club credit card
• High-standard working conditions
• Multicultural environment
• Technical courses, Certifications
• Soft skills training
• Purchasing of professional literature
• Commercial partners discounts
• Favourable terms for bank products
• Home Office
• Extra Vacation days
• Sickness days
• Ness Summer club – full-day summer program for children of our employees
• Referral Fee - employee referral for onboarding a new employee
• Diners club credit card
• High-standard working conditions
• Multicultural environment
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Other knowledge
SQL - Basic
Personality requirements and skills
What we need from you:
• Ability to read and understand a written code (e.g. Java) or script also ability to write a simple script (e.g. SQL, Bash)
• Development/QA experience in any programming languages is a plus
• Technical skills in Unix/Linux or Windows operating system is a plus
• Experience with Web technologies (Web Applications and Web Servers) is a plus
• Interpersonal and analytical skills
• Detail-oriented and ability to multi-task
• Good communication skills, both written and verbal in English
• University degree in IT or previous experience in IT
• Ability to read and understand a written code (e.g. Java) or script also ability to write a simple script (e.g. SQL, Bash)
• Development/QA experience in any programming languages is a plus
• Technical skills in Unix/Linux or Windows operating system is a plus
• Experience with Web technologies (Web Applications and Web Servers) is a plus
• Interpersonal and analytical skills
• Detail-oriented and ability to multi-task
• Good communication skills, both written and verbal in English
• University degree in IT or previous experience in IT
Advertiser
Brief description of the company
NESS KDC, Ltd. ( Ness Development Center Košice ), opened in 2005, is the first succesful independent base of European strategy of Ness in the area of software engineering. Research and Development Center in Košice is a part of the global delivery organisation Ness Technologies which thanks to the succesful SPL ( Software Product Lab) belongs to the worldwide leaders in the area.
NESS KDC, Ltd. achieves strategic goals worldwide by means of combination of provided services. These are for example design and development of solutions, product testing, provision and maintenance of their quality, implementation of new solutions, technical support of the extensive applications, project management and many more.
http://www.nesskdc.sk
NESS KDC, Ltd. achieves strategic goals worldwide by means of combination of provided services. These are for example design and development of solutions, product testing, provision and maintenance of their quality, implementation of new solutions, technical support of the extensive applications, project management and many more.
http://www.nesskdc.sk
Number of employees
250-499 employees
ID: 1598399
Dátum zverejnenia: 1.10.2015
2015-10-01
lokalita: Business Center Moldavská, Moldavská 10/B, 040 11 Košice, Košice region, Košice Pozícia: IT Tester, IT/Technical Support Specialist, Programmer, Service Engineer, Software Engineer Spoločnosť: NESS KDC, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: By Agreement