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Customer Care Specialist
NeCaSo s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
immediately
immediately
Wage (gross)
1 100 EUR/month
1 100 EUR/month
Information about the position
Job description, responsibilities and duties
Are you looking for new challenges, interesting projects, inspirational colleagues and an informal working environment?
We would like to strengthen our team and we are looking for new colleague who will be responsible for providing quality customer support via e-mail, chat and phone, dealing with claims, providing help to customers, providing information and consultations regarding products and services, first diagnostics of problems and help with their solving, for maintaining up-to-date and accurate information in internal systems.
We would like to strengthen our team and we are looking for new colleague who will be responsible for providing quality customer support via e-mail, chat and phone, dealing with claims, providing help to customers, providing information and consultations regarding products and services, first diagnostics of problems and help with their solving, for maintaining up-to-date and accurate information in internal systems.
Employee perks, benefits
• home-office possibility
• flexible working hours
• conferences or other forms of education
• fruit, coffee, tea to keep your mind and body fresh
• team-buildings
• in case of sick leave we guarantee 100% of the salary for up to 4 weeks
• informal and relaxed working environment
• flexible working hours
• conferences or other forms of education
• fruit, coffee, tea to keep your mind and body fresh
• team-buildings
• in case of sick leave we guarantee 100% of the salary for up to 4 weeks
• informal and relaxed working environment
Information about the selection process
We’ll be happy to meet you in person. Please send your CV to [email protected].
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2) and Ukrainian - Advanced (C1) and Russian - Advanced (C1)
Other knowledge
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft Outlook - Basic
Microsoft PowerPoint - Basic
Microsoft Excel - Basic
Microsoft Outlook - Basic
Microsoft PowerPoint - Basic
Driving licence
B
Experience in the position/sector
minimum 5 years
Personality requirements and skills
- analytical and problem solving skills
- communication skills (both spoken and written)
- adaptability, flexibility
- communication in foreign languages
- analytical thinking
- reliability
- patience
- communication skills (both spoken and written)
- adaptability, flexibility
- communication in foreign languages
- analytical thinking
- reliability
- patience
Advertiser
Brief description of the company
NeCaSo s.r.o. is a premium developer of software solutions for top land-based and online providers in the gaming industry.
Knowledge is our biggest asset.
Our company consists of highly experienced professionals developing software of the highest quality. Striving for continuous innovation, education and technical improvement is our natural desire.
Our mission is to deliver outstanding and on time quality results for our customers to improve their competitive edge, shape their ideas and bring them to life.
We are proud of designing and developing our games in-house. Our aim is to bring new quality into the existing market. We deliver a unique gaming experience with every new product. People want to play our games non stop!
We value quality, education, openness and enjoy dynamic and inspiring collaboration with our partners.
Knowledge is our biggest asset.
Our company consists of highly experienced professionals developing software of the highest quality. Striving for continuous innovation, education and technical improvement is our natural desire.
Our mission is to deliver outstanding and on time quality results for our customers to improve their competitive edge, shape their ideas and bring them to life.
We are proud of designing and developing our games in-house. Our aim is to bring new quality into the existing market. We deliver a unique gaming experience with every new product. People want to play our games non stop!
We value quality, education, openness and enjoy dynamic and inspiring collaboration with our partners.
ID: 4659296
Dátum zverejnenia: 12.4.2024
2024-04-12
lokalita: Bratislava Pozícia: Customer Support Specialist Spoločnosť: NeCaSo s. r. o.
Základná zložka mzdy (brutto): 1 100 EUR/month