Captain of Client Success who never sleeps

We are looking for a new Account Executive for our branch in Bratislava.

The AE is responsible for taking care of either one big or several medium-sized clients(B2B), they should have a comprehensive understanding of At&T services, they arecustomer facing, they oversee all processes, they are also responsible for upselling, and RFPs.

It is a very active role . A person must see "the bigger picture" from the point of view ofall services that their customers have and what they can possibly offer their customers in the future.

• Work time: 3pm-11:30pm
• Hybrid work mode: 3x/week in the office in Bratislava
• Start date: ASAP
• Starting salary for Bratislava from 2300 eur gross
• Starting salary for Kosice from 1800 eur gross
• Ideally person with strong communication skills & experienced in telecommunication services

Your responsibilities

• New deals acquisition
• Participating on bidding processes
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Master existing customer relationships and proactively finding appropriate and accurate business solutions
• Managing corporate customers allocated across the world (multiple time-zones)
• Managing daily communication with entrusted corporate customers (B2B environment)
  
• Creating pricing offers and recalculations of current pricing models for services

• Responsibility for MACD pricing models and it's changes
• Data gathering (inside/outside of the company)
• Tracing activities of respective accounts
• Reviewing contracts and service guides
• Escalating internal teams or associates in order to resolve the dispute efficiently and in timely manner
• Internal resource utilization and effective management
• Understanding of corporate services, business solutions and billing modelsbeing sold to customer
• Recognize billing models, platforms and BET
• Performing work independently and within defined SLA's for quality and productivity
• Compile reports and assist with ad-hoc requirements

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• Referral Program – enjoy cooperation with your colleagues and get a bonus!
• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor
• Multisport
• Technical and Personal training
• Language courses

Additionally only for COW:

• Cafeteria
• Live insurance
• Bonuses for Personal Events
• Day off for volunteering