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Project Implementation Manager
NATEK SLOVAKIA, s.r.o.
Place of work
Košice
Košice
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
JOB DESCRIPTION:
Our partner is the world's premier voice, video and data communications company, serving consumers, businesses and government. Backed by the research and development capabilities of its Labs, the company runs the world's largest, most sophisticated communications network, and is the largest cable operator in the U.S. The company is a leading supplier of data and Internet services for businesses and offers outsourcing, consulting and networking-integration to large businesses.
The PIM role is managing and supporting implementation of the end-to-end solutions. Within the executions of these responsibilities it will be a prerequisite to interface with a various others within clients' Business Units, teams and outside suppliers over all Geographies. The Project Implementation Manager has the responsibility to lead and execute the delivery of site level customer implementations through to support and operations
RESPONSIBILITIES:
Our partner is the world's premier voice, video and data communications company, serving consumers, businesses and government. Backed by the research and development capabilities of its Labs, the company runs the world's largest, most sophisticated communications network, and is the largest cable operator in the U.S. The company is a leading supplier of data and Internet services for businesses and offers outsourcing, consulting and networking-integration to large businesses.
The PIM role is managing and supporting implementation of the end-to-end solutions. Within the executions of these responsibilities it will be a prerequisite to interface with a various others within clients' Business Units, teams and outside suppliers over all Geographies. The Project Implementation Manager has the responsibility to lead and execute the delivery of site level customer implementations through to support and operations
RESPONSIBILITIES:
- Responsible end to end for delivering Unified Communications Voice Gateways (based on SONUS Technology) within the EMEA region for customer
- Responsible from Kick off of Project to Handover to support for all coordination and delivery Project activities
- Setting up Project kick off, providing key customer communications, organising Surveys, Liaising with 3rd parties -Providing Project Schedule; tracking schedule to completion
- Reporting on specialised systems within agreed SLA time scales
- Managing and raisning escalations when necessary
- Chasing equipment orders, organising suppliers to carry out installs
- Carrying out key customer communications througout and creating Change Plans
- Obtaining customer sign offs prior to delivery and also after and ensuring support organistions accept delivery ahead of go live
- Managing multiple site projects to agreed proces simultaneously;
- Liasing with difficult suppliers reluctant to allow to install as it meant they would loose revenue in the long term
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Advanced (C1)
Number of years of experience
2
Personality requirements and skills
- Min. 2 year experience in a (customer contact) Project Management Role in an international environment, preferably in a telecommunication environment
- University Education
- Expert knowledge of English
- preferred: Good knowledge of the Telecommunication market
- Excellent communication skills
- Very accurate and disciplined, process focused and excellent reporting skills
- Being able to handle complex administration tasks, many different tasks at the same time in an accurate and disciplined way and act as a leader and give guidance in the project
- Flexible, Analytical mind, Problem solver, Stress resistant, Good social skills, Team player
Advertiser
Brief description of the company
Join one of the most sought-after companies that specialize in IT outsourcing business.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Number of employees
500-999 employees
Contact
ID: 2086619
Dátum zverejnenia: 17.4.2015
2015-04-17
lokalita: Košice Pozícia: Customer Support Specialist, IT Project Manager Spoločnosť: NATEK SLOVAKIA, s.r.o.