Directory Services Engineer

JOB DESCRIPTION:
In order to support the rapid growth of our partners' business units (Automotive Experience, Building Efficiency, Power Solutions, and Corporate), a permanent position for a Directory Services engineer is needed in EMEA. The suitable candidate will help us improve the quality of daily operation to optimize the customer satisfaction.

RESPONSIBILITIES:
- Run operations of the Directory Services infrastructure and support problem solving for directories, applications and other solutions owned by the Directory Services team, lead the problem management for recurrent or complex issues.
- Provide accurate reporting of activities related to incidents and requests that are handled personally or by the team.
- Manage "crisis situations" to a satisfactory conclusion and under stress.
- Contribute to the development of Directory Services automation processes for support of daily operations and the gathering of directory performance information.
- Support the definition of administrative processes and procedures and necessary documentation. Handle the process deployment, monitoring, maintenance and optimization.
- Manage the relationship with business and handle stakeholder communication
- Follow all set procedures and policies pertaining to the Change Management system.
- Actively take part of Directory Services projects and initiatives.

REQUIREMENTS:
- At least 2-3 years of relevant practical experience managing Directory Services, mainly MS Active Directory, preferably in a large-scale organization (multi-domains).
- Excellent knowledge of Windows 2003/2008 Operating Systems.
- Experience with virtualization, especially using VMWare products.
- Expertise with following network protocols: DNS, DHCP, RADIUS.
- The ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team.
- Motivated self starter, willingness to learn, very logical and organized thinking style.
- English as a working language