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Senior Network Specialist
NATEK SLOVAKIA, s.r.o.
Place of work
Czech Republic, Košice, District Ostrava
Czech Republic, Košice, District Ostrava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
In this role, you will be working to support a client who has outsourced the management of their IT network infrastructure. On a day to day basis you will provide mainly remote incident, problem and partially change management and act as a high level NW technical expert.
Responsibilities
• Manage and implement complex NW changes as part of a project implementation for the existing customers, execute NW normal, non-standard or routine changes (LAN, WAN Security), various NW migrations or new device implementations (SW, Routers, LB or Firewalls)
• From a technical perspective, you will work with LAN, WAN and Security
• Ensure network of the customers continues to operate efficiently with minimum downtime
• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
• Act as point of contact for client and Account RUN Leads for complex technical issues.
• Provide help, coaching and training to L1, L2 and GSD teams to spread out network knowledge and experience
Responsibilities
• Manage and implement complex NW changes as part of a project implementation for the existing customers, execute NW normal, non-standard or routine changes (LAN, WAN Security), various NW migrations or new device implementations (SW, Routers, LB or Firewalls)
• From a technical perspective, you will work with LAN, WAN and Security
• Ensure network of the customers continues to operate efficiently with minimum downtime
• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
• Act as point of contact for client and Account RUN Leads for complex technical issues.
• Provide help, coaching and training to L1, L2 and GSD teams to spread out network knowledge and experience
Employee perks, benefits
• Work with cutting-edge technologies
• Innovative projects for the biggest worldwide brands
• Support of professional career growth by matching your skills and plans with the suitable projects
• Relocation assistance
• Relocation bonus
• Family relocation assistance
• Possibility to work in other NATEK European branches
• Attractive salary referring to your skills and experience
• Private health care
• Flexibility with employment form
• Language courses
• Innovative projects for the biggest worldwide brands
• Support of professional career growth by matching your skills and plans with the suitable projects
• Relocation assistance
• Relocation bonus
• Family relocation assistance
• Possibility to work in other NATEK European branches
• Attractive salary referring to your skills and experience
• Private health care
• Flexibility with employment form
• Language courses
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Requirements
• At least 4 years’ experience in IT operations and Network operations
• Cisco Certification to at least Network Associate (CCNA) or equivalent experience (CCNP level is a plus)
• Experience in troubleshooting a broad range of network technologies
• Strong expertise in at least one specific network technology
• Analytical and complex incident solving skills
• Understanding and clarifying customer needs
• Ability to coordinate complex network changes involving several different support teams
• Ability to meet deadlines
• Fluent English
• Strong communication skills
• Understand IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes
• At least 4 years’ experience in IT operations and Network operations
• Cisco Certification to at least Network Associate (CCNA) or equivalent experience (CCNP level is a plus)
• Experience in troubleshooting a broad range of network technologies
• Strong expertise in at least one specific network technology
• Analytical and complex incident solving skills
• Understanding and clarifying customer needs
• Ability to coordinate complex network changes involving several different support teams
• Ability to meet deadlines
• Fluent English
• Strong communication skills
• Understand IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes
Advertiser
Brief description of the company
Join one of the most sought-after companies that specialize in IT outsourcing business.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Number of employees
500-999 employees
ID: 3149183
Dátum zverejnenia: 24.10.2017
2017-10-24
lokalita: Czech Republic, Košice, District Ostrava Pozícia: IT Network Administrator, IT/Technical Support Specialist, Network and Service Operation Specialist, Network Strategy Specialist, Telecommunications Network Designer Spoločnosť: NATEK SLOVAKIA, s.r.o.