Customer Service Representative for EN, SE or DK or DE or FI or NO or IT or LV or LT or EE or ES e-shop

MUZIKER a.s.

Place of work
Drieňová 1/H, Bratislava
Contract type
trade licence
Start date
ASAP
Wage (gross)
by mutual agreement

Information about the position

Job description, responsibilities and duties

Do you like music?

Are you fluent in spoken and written English, Swedish or Danish or Dutch or Finnish or Norwegian or Italian or Lithuanian or Latvian or Estonian or Spanish language?

Are you able to communicate with us in fluent written and spoken Slovak or in English?
Would you like to have a well paid full-time job and work together with many young people for a company with good business prospects?

Customer Service Representative Responsibilities:
- order processing
- providing customer service to callers, answering e-mails from customers
- communication via online chat
- translation of short marketing texts
- checking accuracy of the data found on our website
- translation of product descriptions
- communication with our suppliers (ordering products)
- communication with shipping companies
- administrative work
- continuous market analysis, checking the work of our competitors
- proposing improvements
- fullfiling various tasks given by management

Employee perks, benefits

We offer:
- above average income and possible financial bonuses
- working together with young team of musicians
- employee discounts when buying products from our shop

Information about the selection process

Interested candidates should submit their CV in Slovak or English together with a cover letter (also written in Slovak or English). We only look for candidates fluent in at least one of the listed languages: ENGLISH or SWEDISH or DANISH or FINNISH or DUTCH or NORWEGIAN or ITALIAN or LITHUANIAN or LATVIAN or ESTONIAN or SPANISH!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Swedish - Proficiency (C2) or Italian - Proficiency (C2) or Latvian - Proficiency (C2) or Lithuanian - Proficiency (C2) or Estonian - Proficiency (C2) or Dutch - Proficiency (C2) or Danish - Proficiency (C2) or Norwegian - Proficiency (C2) or Finnish - Proficiency (C2) or Spanish - Proficiency (C2) or English - Proficiency (C2)

Other knowledge

Invoicing - Basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- applicants with knowledge about musical instruments and equipment will be prioritized
- perfect communication in the selected language (spoken and written ENGLISH or SWEDISH or DANISH or FINNISH or DUTCH or NORWEGIAN or ITALIAN or LITHUANIAN or LATVIAN or ESTONIAN or SPANISH) and in SLOVAK or ENGLISH in both spoken and written form is a must!
- workers will have to be able to work/ think alone and take responsibility for the results of their work
- readiness and sense of humour will be welcomed
- basic computer knowledge and Internet skills required
- applicants with experience in working for online stores will be prioritized
- this position is based on freelance ("self-employee") permission

Advertiser

Brief description of the company

Muziker runs a successful E-shop in 31 European countries and a network of 13 large retail stores in the biggest shopping centers in Czech Republic and Slovakia. Since 2018, MUZIKER has started with continuing integration of different product categories to its business, starting with golf equipment, sailing and yachting, bikes and other technological gadgets.

Muziker sales staff consists mostly of experienced musicians, sport enthusiasts or people passionate about their lives, who are always willing and ready to give advice and to answer any question. They have years of experience and expertise, and although very professional, their approach and attitude as well as the dress code is very informal.

If you think you are a right fit for our company, do not hesitate to send us your CV! Even if there is not a position free that would match your interests, we want to hear about you.

www.muziker.com

Number of employees

250-499 employees
ID: 2870361  Dátum zverejnenia: 21.7.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: by mutual agreement