Specialist - IT Helpdesk

Mondi SCP, a.s.

Place of work
Tatranská cesta 3, District Ružomberok
Contract type
full-time
Start date
by agreement
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties

  • To handle user requests & problems including proper incident categorization
  • To analyze the user requests & problems and provide solution
  • To prepare new client Hardware and SW installations
  • To keep proper inventory of end client HW & SW
  • To escalate problematic incidents to relevant specialists
  • Responsibility for assigned areas within regular department duties
  • Duty service
  • To execute the tasks on assigned IT projects

Information about the selection process

contractor - employee of an external company

Please note that only selected candidates will be contacted.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Master's degree)

Educational Specialization

- Technical Secondary school or University degree - specialization to IT or Automation

Language skills

English - Intermediate (B1)

Driving licence

B

Number of years of experience

2

Personality requirements and skills

  • Microsoft windows client environment – advanced
  • MS Windows Server – basics
  • Network - basics
  • SQL – basics
  • Object oriented programing language - basics
  • Scripting knowledge (VBS, SQL, PHP) - basics
  • Analytical thinking
  • Good communication skills
  • Driving license
  • Willingness to learn new thinks
  • Team player

Advertiser

Brief description of the company

Mondi SCP, a.s. Ruzomberok is the largest pulp and paper producer in Slovakia. Every day we give high added value to a domestic renewable resource – wood, which comes from certified forests with FSC and PEFC chain of custody certifications or from controlled sources.
Conveniently located in Central Europe, we are able to deliver our products to our customers on time and in the requested quality. We export almost 95% of our production abroad so millions of people are in touch with our products every day.
As the biggest private employer in the region we are proud of our strong roots of paper production in Ružomberok – in 2023, we celebrated 143 years of paper making tradition in town.

Mondi is an international packaging and paper group, employing around 25,000 people across more than 30 countries. Our innovative products protect and preserve the things that matter to you.
You may be surprised just how many packaging and paper products we offer. And we can customise them into over 100,000 different customer solutions - touching millions of lives every day.

Number of employees

1000 and more employees

Contact

Contact person: Dominika Ošková
E-mail: send CV
ID: 3006946  Dátum zverejnenia: 24.1.2018  Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement