Application Support Lead

Place of work
Bratislava
Contract type
full-time
Start date
by agreement
Wage (gross)
interesting incentive package

Information about the position

Job description, responsibilities and duties

Responsible for the delivery of applications support services for a number Non-SAP global systems at Mondelēz International. This position is required to govern Application Management Services, ensuring Service Providers meet Mondelez’ s application support and software development expectations.

In addition, this role will be specifically involved in managing the Financials agenda for the Application Support department, looking into budgeting, actual spend, as well as contracts.

Role Specific Responsibilities:

Contract Management
Service Management
Critical Incident Management
Financial Management
Processes Management
Collaboratively seeks Continuous Improvement, simplification and harmonization of IS processes across regions, ensuring benefits are delivered.
Communications Management
Demand Management
Security & Compliance Management
Life Cycle Management

Information about the selection process

In case of your interest, please apply using the button: "Apply for this job"

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

SAP - Expert

Number of years of experience

10

Personality requirements and skills

General Work Experience min. 10 years
Application Support and/or Project Management experience min 5 years
ITIL Foundations Certified (preferably)
Budgeting and Control
Proficient in English and Spanish, spoken and written. Portuguese is highly desirable.
Process and Service Oriented
Business process savvy
Strong functional/technical skills in supported applications. Non-SAP (i.e. Oracle OTM).
Excellent communication and presentation skills
Comfortable with Change
Budgeting & Control (good with numbers)
Contract Management

Advertiser

Brief description of the company

Mondelēz International Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Number of employees

500-999 employees

Contact

Contact person: Barbora Truby
E-mail: send CV
ID: 1427188  Dátum zverejnenia: 27.5.2016  Základná zložka mzdy (brutto) a ďalšie odmeny: interesting incentive package